Experience

Tamweel Mortgage Finance Co.
• Financial Services
• 1 - 100 Employee
• Operations leasing Manager

  • Feb 2019 - Present


Global Lease

• Morocco
• Financial Services
• 1 - 100 Employee

• Assistant Manager, Credit Control & Operational Department

  • Jul 2017 - Sep 2018

  • Prepare & Review all types of contracts from administration perspective.• Prepare and issue purchase orders and obtain the necessary approvals in line with established procedures.• Issue Payout Checklists.• Verify insurance policy and/or prepare it with the client and insurance company• Follow up with customer on any missing security• Liaise with evaluators to assess the value of assets to be leased or acquired.• Prepare accurate credit administration reports including Insurance Report, Follow-up Report, Asset Description Report, Registration Report and Letter of Guarantee Report. Show less

• Assistant Manager, Middle Office & Business Department

  • Jan 2017 - Jul 2017

  • Prepare offers, Credit files and Contract files• Follow up on the Cycle between departments (Marketing, Credt, Risk & Credit Admin)• Manage the Marketing schedule and follow up on their files inhouse • Work as Customer Service after Disbursment • Meet with clients and solve problems



Wadi Degla Investments (K) Limited

• Kenya
• Spectator Sports
• 1 - 100 Employee

• Collection Manager, Collection department

  • Jan 2014 - Dec 2016

  • Manged 5 banks Portfolios • Supervised a department of 8 collectors • Issued daily, monthly and yearly reports • Solved emerging problems • Worked on a monthly target to minimize loans cancellation • Monitored collectors productivity on a daily basis • Manged 5 banks Portfolios • Supervised a department of 8 collectors • Issued daily, monthly and yearly reports • Solved emerging problems • Worked on a monthly target to minimize loans cancellation • Monitored collectors productivity on a daily basis



Crédit Agricole

• Banking
• 300 - 400 Employee

• Team Leader-loans, Collection department

  • Feb 2009 - Dec 2013

  • Led a team of Tele Collectors• Solved emerging problems• Performed miscellaneous job-related duties as assigned• Assigned tasks to the employees in my team• Provided training for new hires• Motivated and directed the team toward required targets• Minimized Bank’s provision

• Internal collection-Senior banking assistant, Collection Department

  • Aug 2007 - Feb 2009

  • Contacting delinquent customer • Negotiate payments agreements• Increase the learning curve for retail customers• Reduce the accounts flow to higher delinquency stages • Handle high volume of service calls in respect of maintaining high quality• Achieve agreed daily and monthly targets• Handle the clients’ problems



Center for Documentaion of Cultural and Natural Heritage (CULTNAT)

• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Content Development Specialist

  • Jan 2007 - Jul 2007

  • Performed as editor of the site's content in different languages (Arabic, English and French). • Provided content for the e-Commerce web site from different resources • Organized all the web site content (Text, Images, Videos, and etc.) in way that facilitates the retrieving process at any moment • Followed up all the activities related to content development (Translation work, Images editing process, Data entry, and etc.) • Generated analytical reports • Ensured the quality of project content Show less



Wave Masters Company

• Intern, Sales Department

  • Jul 2005 - Aug 2005

  • Handle different deals among people. • Provide feedback to Sales manager. • Provide Management Information System. • Problem Solving. • Handle different deals among people. • Provide feedback to Sales manager. • Provide Management Information System. • Problem Solving.