Experience

Wurth South Africa Co. (Pty.) Ltd.

• South Africa
• Wholesale
• 100 - 200 Employee

• Sales And Service Consultant

  • May 2023 - Present



Zululand Petroleum

• Richards Bay, KwaZulu-Natal, South Africa

• Ops Financial Manager

  • Feb 2022 - May 2023



Gloria Jean's Coffees

• Australia
• Manufacturing
• 700 & Above Employee

• Area Manager

  • Jan 2019 - Mar 2021

  ADMIN & FINANCE • Full bookkeeping function up to trial balance, • Debtors invoicing and debt collection • Monthly reporting – Various sales reports, Inventory/asset reports, cost analyses • Prepare weekly cashflow and creditors payment schedule • Draft and edit Franchisee agreements • Lease negotiations on behalf of franchisees • Calculate store margins and annual increases PROCUREMENT • Preparing plans for the purchase of packaging and perishables; products and packaging. • Researching and evaluating prospective suppliers. • Order weekly and monthly stock items • Order and Import packaging and perishables from International Master Franchisee • Implement and manage stock costings • Manage storage units and inventory control • Reviewing, comparing, analysing, and approving products and services to be purchased. • Managing inventories and maintaining accurate purchase and pricing records. • Compile and manage inventory reports with expiry dates. • Monitor product sales and prepare forecasting • Make suggestions for new product offerings based on consumer research • Maintaining good supplier relations and negotiating prices. OPERATIONS • Marketing; Liaise with consulting company for all social media accounts, implement and monitor promotions and campaigns; stationary, etc. • Source and distribute uniforms, merchandise • Stock deliveries to all stores • Ensure store stock levels are maintained • Handle all Franchisee inquiries and requests PROJECT MANAGEMENT • Sourcing and market research potential sites for new stores • Budget forecast and manage budget throughout project • Schedule milestones for project completion and ensure contractors meet the deadlines. • Source and manage architects, shopfitters, plumbers, electricians, etc. • Ensure stores are adhering to international master franchise standards • Arrange training for news Franchisees and staff • Source equipment, furniture, smalls and crockery • Marketing and event planning for store openings Show less



BMW SupertechDurban

• Durban Area, South Africa

• Executve Assistant

  • Jun 2017 - Dec 2018

  Responsible for all SAT Properties administration • Effectively work with conveyancers and financial institutions • Create and manage property portfolio schedule. • Compile reports and arrange monthly SAT Properties meetings with Banks / Property Investors • Administration of Statutory records • Responsibility to manage SAT Properties’ Admin & Finance • Process debtors and creditors’ invoices accurately and ensure timeous payments are received. • Follow up all late or outstanding payments for debtors and ensure creditors are paid timeously. • Keep track of annual increases, rates, electricity, insurance, etc. and adjust invoices accordingly. • Process Cash Book accurately and reconcile • Calculate and ensure VAT is paid • Submit Annual Returns and ensure payment • Compile cash flow, bank recon, recon utility accounts • Financial reporting weekly and monthly • Prepare management accounts and prepare for annual audits. • Manage property maintenance and repairs & Insurance claims • Managing Director’s travel arrangements • Organise travel arrangements with the jet • Ensure that the MD’s passport & visa’s • Use initiative and confident in making decisions • High level of professionalism, confidentiality and integrity • Effective and timeously execute all instructions received by Managing Director • Manage and assist with customer complaints • Investigate and manage all incoming issues and concerns addressed to the Managing Director, including those of sensitive or confidential nature. • Investigate matters of a confidential nature as instructed by Managing Director. • Extensive, complex and pro-active management or Managing Director’s diary. • Proactively ensuring that all necessary instructions to the managers by the Managing Director are followed through. • Manage MD’s ESS inbox and approve / decline managers leave requests • Manage Reception staff and area • Boardroom / Venue Coordination Show less



Indian Ocean Export Company

• Durban, KwaZulu-Natal, South Africa

• Personal Assistant

  • Aug 2015 - Sep 2016

  • Find cost effective ways of travelling and accommodation where it was previous misused. • Negotiate corporate rates with service providers, new and current, i.e. Travel agents, Car Hire, Forex, Credit Cards, etc. • Negotiate corporate rates for international accommodation, all over the world. • Research best flight, accommodation deals for domestic and international travel. Booking the necessary once each individual’s travel advice has been authorised. • Issue travel insurance for each trip • VISA applications and arrangements • Compile travel budget for each traveler for authorisation. • Compile travel folders for each traveler to take with on their trips • Order, manage and issue foreign exchange for travelers • Reconcile expense claims and forex returned as each traveler returns from a trip • Monthly reconciliations of all service provider and bank statements • Weekly ensure credit availability on credit cards and Diners for forecasted purchases • Implement structure and processes in place to ensure cost effective and smooth running and record keeping of everything travel related • Compile monthly reports on expenditure vs budget and cost savings • Commissioning work on the MD’s behalf, • Planning, organising and managing events • Renovations to company gym • Year-end function, arrangements, negotiations, payments, reconciliations • Staff Gifts – source, budget, branding, payment, distribution • Toy run for orphanage – Source, plan, implement, manage • Renovations to boardroom – Source contractors, measurements, obtain quotations, manage contractors • Organising warehouse – planning, source removal trucks, clearing, distribution of items, organising remaining items • Office co-ordination i.e. all-round repairs, maintenance, new purchases, supervising contractors, etc. • Process leave applications • Arrange interviews for MD Show less



The Royal Household

• United Kingdom
• Museums, Historical Sites, and Zoos
• 300 - 400 Employee

• Executive Assistant

  • Mar 2012 - Jul 2015

  • Full function personal assistant function to Chairman and CEO • Manage, participate and minute in Management meetings • Created and maintain physical and electronic filing system for important material, and ensuring easy accessibility and to support with audits • Preparation of board packs, presentations, minutes, agendas • Maintain and renew all business licenses as well as liquor license, tax certificates, etc • Draft all legal agreements, i.e. Memorandum of Agreement, Memorandum of Understanding, Service Level Agreements, Addendum to Agreements, • Draft and manage legal actions i.e. Notice to defend Summonses, Letters of demand, etc. • Draft and register Special Resolutions • Ensure compliance with relevant statutory and regulatory requirements • Registration of new companies • Appointment and resignation of Directors, Auditors and Company Secretary • All necessary amendments to statutory records. • Share transfers and Annual Returns • Investigate and standardise current vendor contracts, negotiate rates • Maintain a register of Executives interests and contracts and entities and ensure there is no conflict of interest in their business interests on the operation of the Committees of the Board. • Raise matters that may warrant the attention of the Board • Ensure compliance to body corporate rules • Manage all matters of concern, i.e. maintenance, levies, rates, billing, etc. • Frequent liaison with section owners regarding matters of concern • Negotiate favourable contracts with suppliers/service providers • Debtors and Creditors • Compile AFS, • Calculate and negotiate rentals • Draft and amend lease agreements • Ensure tenants adhere to strict compliance of house rules • Manage all maintenance issues • Verify all information on invoices are correct • Process invoices, payments, credits, refunds, journal debits and credits • Weekly age analysis and payment follow ups • Month end reconciliations, reports, close offs Show less



Three Cities Group

• Durban Area, South Africa

• Executive Assistant

  • Aug 2010 - Feb 2012

  • Full Function Personal Assistant to Chairman and Company Secretary of Three Cities Group and • Full function Personal Assistant to Chief Executive Officer of The International Hotel School • Administrate, submit and record keeping of Statutory Records for 35 companies within the Group • Companies and Intellectual Property Commission (formerly CIPRO)- Registered FICA Administrator • Draft and register Special Resolutions • Ensure company complies with regulations according to Companies Act No. 71 of 2008 • Share transfers and payments (SARS) • Annual Returns (CIPC) • Direct liaison with CIPC • Registration of new companies • Appointment and resignation of Directors, Auditors and Company Secretary • All necessary amendments to statutory records. • Manage Directors personal medical aid memberships • Reconciliation of Chairman's personal bank account and credit cards • Store all important material via physical and electronic filing, ensuring easy accessibility and to support with audits • Management Diary • Answering the Executive Office telephone and screening calls • Schedule Board and Shareholders' Meetings • Preparation of board packs, presentations, minutes, agendas • Typing general and highly confidential correspondence • Travel arrangements, domestic and international (flights, accommodation, car hire and travel itinerary) for Directors and all staff in The International Hotel School • Manage directors Voyager Miles • Arrange and maintain company vehicles lease contracts • Online banking, capture and authorise payments (various companies and accounts within the Group) • Ensure smooth running of the Executives' office. • Handling of phone calls and queries -answering phone calls, taking messages and handling queries where possible. • Compile Group Annual Calendar for board meetings, ensuring that there are no meeting clashes for all Directors and Executives within the Group Reason for leaving : Moved to The Royal Hotel (owned by Three Cities Group) Show less



First National Bank

• United States
• Banking
• 700 & Above Employee

• Financial Sales Executive

  • May 2006 - Feb 2010

  • Networking with Corporate Division, Commercial Division, Private Client Suite and Area Office. • Source leads via Hogan System by drawing reports • Compile marketing material for various products, obtain approval from Compliance Officer then distribute. • Arrange Promotions • Compile and present presentation workshops for Management and staff members at corporate companies. • Contacting prospects and converting them to clients. • To establish and maintain client base Small and Corporate Companies • Follow up all leads given from Relationship Managers, Branches and Commercial and give updated feedback regularly • Identifying customers’ product related needs • Identify cross-selling opportunities • Home Loan and One Account Calculations, Calculations for transfer fees and bond repayments • Help client’s to consolidate and safe money where possible • Complete & submit various application forms • Tracking of applications and motivations to Credit Committee for Credit Card, Home Loan and One Account applications • Negotiating good offers and interest rates with Credit Division on behalf of the clients • Constant liaison with the Attorneys and clients • Handling of queries and problems for clients regarding applications • After service problem solving with client’s accounts, home loans and Life Cover • Assistance with Investment Products for colleagues. Provide product knowledge and up to date interest rates • Provide assistance with Documents & Mandates o Preparing the consultants for appointments o Mandate assistance, Queries & Info required, with complicated business accounts. • Online Banking assistance. • After service. Reason for leaving : Retrenched Show less



Richards Bay Minerals

• Mining
• 500 - 600 Employee

• Secretary

  • Feb 2002 - Apr 2006

  • Secretarial duties and running of the office • Typing of very confidential and sensitive documents • Management diary, filing and faxing. • Date keeping of staff in department’s license, training and medical expiry dates. • Booking of meetings and conference rooms • Compile agendas and take minutes for SHEQ meetings • Processing and record keeping of all orders, invoices and payments to our department’s vendors • Control expenses according to annual budget • Ordering, distribution and record keeping of stationary and consumables • Ordering, record keeping, services and repairs of Alco blow, Breathalyser and Speed measuring instruments • SAP – Purchase Requisitions (Services and Direct orders) • SAP – Service Entries • SAP – Purchasing Reports • SAP – Stores Reservations • SAP – Material and Stock Overview • SAP – Maintenance Notifications • SAP – Follow up of all orders, reservations and notifications placed • SAP – Booking for training and conference rooms • SAP – Maintain and Update Human Resources data • SAP – Processing of Annual Budget • Compiling of monthly reports and statistics of all security incidents • Access control of vehicles entering and exiting site • Issuing and record keeping of Vehicle Permits • Access control on SACO of employees and contractors • Drawing of various access control reports from SACO SQL Server • Road Offences - Capture offences into Vehicle Incident Management System (VIMS) o Processing statistics for month end reports • Alcohol Offences - Capture and record keeping of alcohol offences into My Portal o Blocking / cancelling individual’s access on SACO if and when required o Processing statistics for month end reports • Relieving of Receptionist, Switchboard Operator and SACO Administrator when necessary Reason for leaving : Relocated to Durban Show less



LIPCO - LAW FOR ALL

• South Africa
• Legal Services
• 200 - 300 Employee

• Senior Secretary

  • Dec 1997 - Jan 2002

  • Supervising the Administration Department • Compiling and presenting Administration training lectures • Induction of new employees • Administrating personnel’s personal files • Administrating personnel leave, disciplinary procedures, training and reports • Registering and record keeping of positive and critical incidents • Responsible for administration department’s merit assessments • Registering of complaints and forwarding to relevant departments for investigation. • Compiling month end reports for various departments and forwarding to Head Office • Debtors and creditors • Administrating cashbook and petty cash • Administrating attorney’s accounts • Ordering, distribution and record keeping of stationary and consumables • Processing requisitions for purchases • Co-ordinator for office maintenance and purchasing of new furniture, copiers, fax machines and telephone systems. • Compiling office inventory • Administrating Unison telephone management system • Corresponding with Management and Sales Representatives • Registering and investigating client queries regarding payments and lost cards • Typing of confidential and sensitive correspondence Reason for leaving : Retrenchment Show less



BHP

• Australia
• Mining
• 700 & Above Employee

• Administration Assistant

  • Dec 1996 - Nov 1997

  • Secretarial duties • Management diary • Typing of general and confidential documents • Compile agendas and take minutes for all meeting in department • Ordering, distribution and record keeping of stationary and consumables • Maintaining vendor records including payments • Capture purchase requisitions on SAP • Compile standard operating procedures for design office • Document project close out files Reason for leaving : Contract assignment • Secretarial duties • Management diary • Typing of general and confidential documents • Compile agendas and take minutes for all meeting in department • Ordering, distribution and record keeping of stationary and consumables • Maintaining vendor records including payments • Capture purchase requisitions on SAP • Compile standard operating procedures for design office • Document project close out files Reason for leaving : Contract assignment