Senior Ad Operations Manager

• Sep 2021 - Present

Senior Adops Specialist

• Apr 2020 - Sep 2021

o Work on premium tier campaignso Campaign planning and delivery management with the objective of reaching client ROI goalso Assess data available to make performance based decisions on media and campaign optimisationo Provide 'technical expert,' needing to communicate with the client and additional duties such as training new staff, organising vendor meetings, simple creative amends for clientso Provide support and cover to other traffickers in times of heavy workload and/or holiday covero Manage the Ad Operations team during head of Ad operations manager’s absence Show less

AdOps Specialist

• 2017 - Sep 2021

o Setting up display and video assetso Manage overall delivery of campaigns. Ensure timely tracking of campaigns, campaign performance optimization, troubleshooting, and reportingo Ensure that campaigns launch on time and are fully executed according to the insertion orderso Testing creatives, tagging sites, offering recommendations to sales teams and clients on campaign performance as well as being a point of contact for any requests regarding ad operations campaign performanceo Be responsible for all 3rd party tracking and ensure all viewability is adhered to o Ensure immediate and direct feedback to both platform and account managers regarding campaign issueso Constantly monitor and improve customer satisfaction as it relates to successful campaign managemento Keep up to date with new technologies, with a particular focus on competitors such as Doubleclick and Flashtalking, on new features they offer Show less

It Analyst

• Feb 2013 - Dec 2013

o Took receipt of Helpdesk support requests (primarily telephone and emails but also in person) o Trained new employees into IT relates procedures o I examined existing business models and flows of data for International retail stores like TK Maxx, Primark, Warnaco Calvin Klein etc. o We discussed our findings with 2nd Line and the client, and designed an appropriate improved IT solution o Worked closely with developers and vendors to ensure technical compatibility and user satisfaction. This required to keep being up to date with technical and industry developments Show less