Nadeem Sherwani

Growth Manager at Otto Scooter
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Contact Information
us****@****om
(386) 825-5501
Location
London, England, United Kingdom, UK
Languages
  • English Native or bilingual proficiency
  • urdu Full professional proficiency
  • hindi Limited working proficiency

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5.0

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Jamie Deacon

Nadeem was instrumental in leading the last mile E-based fleet strategy. Owning supplier partnerships and performance whilst equally holding his internal customers to a high bar in terms of compliance and safety processes. Highly recommended for fleet leadership roles in demanding environments.

John Simons

Nadeem is a focused fleet expert, with an eye for detail. Nadeem demonstrates fantastic stakeholder and supplier management skills, driving fleet operations to deliver exceptional results which in turn provides the business a platform to succeed.

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Credentials

  • Business Fundamentals: Project Management — The Open University
    The Open University Business School
  • Customer Relationship Management in Business Services
    Alison - Free Online Learning
  • Diploma in Human Resources
    Alison - Free Online Learning

Experience

  • Otto Scooter
    • United Kingdom
    • Motor Vehicle Manufacturing
    • 1 - 100 Employee
    • Growth Manager
      • May 2023 - Present

      Supporting the last mile delivery operations with an ECOnomical electric fleet of mopeds. Supporting the last mile delivery operations with an ECOnomical electric fleet of mopeds.

  • Nash & Sherwani Consulting Ltd
    • London, England, United Kingdom
    • Consultant
      • Sep 2022 - Present

      We provide eco-friendly and sustainable last-mile operations delivery solutions for prompt and punctual day-to-day operations. We are able to provide: -purpose built electric bikes for delivery solutions -quality and eco-friendly electric scooters for lastmile operations -fleet management app -health & fitness -nutritional advisory for a healthy lifestyle We provide eco-friendly and sustainable last-mile operations delivery solutions for prompt and punctual day-to-day operations. We are able to provide: -purpose built electric bikes for delivery solutions -quality and eco-friendly electric scooters for lastmile operations -fleet management app -health & fitness -nutritional advisory for a healthy lifestyle

  • Primark
    • Ireland
    • Retail
    • 700 & Above Employee
    • Team Manager
      • Feb 2023 - May 2023

      As a Team Manager, I worked with the rest of the management team to support the daily running of the store. I was responsible for an allocated section/department of my flag ship store – including commercial planning, stock management, planograms, creating visual impact and of course sales. In addition, I managed till areas or fitting rooms when required. I organise my team of Retail Assistants, setting tasks daily and motivate and coach the team to provide an exceptional store… Show more As a Team Manager, I worked with the rest of the management team to support the daily running of the store. I was responsible for an allocated section/department of my flag ship store – including commercial planning, stock management, planograms, creating visual impact and of course sales. In addition, I managed till areas or fitting rooms when required. I organise my team of Retail Assistants, setting tasks daily and motivate and coach the team to provide an exceptional store environment and customer experience while optimising sales. Show less As a Team Manager, I worked with the rest of the management team to support the daily running of the store. I was responsible for an allocated section/department of my flag ship store – including commercial planning, stock management, planograms, creating visual impact and of course sales. In addition, I managed till areas or fitting rooms when required. I organise my team of Retail Assistants, setting tasks daily and motivate and coach the team to provide an exceptional store… Show more As a Team Manager, I worked with the rest of the management team to support the daily running of the store. I was responsible for an allocated section/department of my flag ship store – including commercial planning, stock management, planograms, creating visual impact and of course sales. In addition, I managed till areas or fitting rooms when required. I organise my team of Retail Assistants, setting tasks daily and motivate and coach the team to provide an exceptional store environment and customer experience while optimising sales. Show less

  • Zapp
    • United Kingdom
    • Retail
    • 100 - 200 Employee
    • Fleet Operations Manager-Country Operations, UK
      • Apr 2021 - Sep 2022

      • Fleet forecasting & analysis • Time management • Procurement • Mechanic management • Supply chain • Communications • Statistics & Data analysis

    • Operations Manager
      • Apr 2021 - Jul 2021

      • Supply chain management • Operations • Staff management • Strategic KPIs • Analysis & scheduling • Training

  • cycle king and hawk cycle
    • Croydon, United Kingdom
    • Assistant Manager/Seconded Manager
      • Jan 2019 - Jan 2021

      I was responsible for the front of house, including customer service, sales, recruitment and training. I was also behind the admin side of the store and merchandising. During my two years, I improved customer service, customer acquisition went up, retention improved and reviews went through the roof. I was also responsible for sales turnovers which went up 26%, I looked after KPS's and rosters and assistant the store manager to hit the targets handsomely. I was responsible for the front of house, including customer service, sales, recruitment and training. I was also behind the admin side of the store and merchandising. During my two years, I improved customer service, customer acquisition went up, retention improved and reviews went through the roof. I was also responsible for sales turnovers which went up 26%, I looked after KPS's and rosters and assistant the store manager to hit the targets handsomely.

  • Coop
    • Switzerland
    • Retail
    • 700 & Above Employee
    • Teamleader/Manager
      • Aug 2018 - Dec 2018

      I was Managing the Balham store and responsible of staff training, KPIs, stock management, daily store reviews, shrinkage control and general management. I was Managing the Balham store and responsible of staff training, KPIs, stock management, daily store reviews, shrinkage control and general management.

  • WHSmith
    • United Kingdom
    • Retail
    • 700 & Above Employee
    • Multi Site Team Lead
      • Oct 2017 - Apr 2018

      I was responsible for the day-to-day running of landside and airside stores . The aim of my position was to maximise profits while minimising costs. I ensured promotions are run accurately and to the company's standards and also that staff are all working towards the target for the day. It was also my job to provide excellent customer care training so that the standards are met at all times. Responsibilities: •managing and motivating a team to increase sales and ensure… Show more I was responsible for the day-to-day running of landside and airside stores . The aim of my position was to maximise profits while minimising costs. I ensured promotions are run accurately and to the company's standards and also that staff are all working towards the target for the day. It was also my job to provide excellent customer care training so that the standards are met at all times. Responsibilities: •managing and motivating a team to increase sales and ensure efficiency •managing stock levels and making key decisions about stock control •dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews •providing or organising training and development •ensuring standards for quality, customer service and health and safety are met •updating colleagues on business performance, new initiatives and other pertinent issues •touring the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues •maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what competitors are doing •dealing with sales, as and when required. Show less I was responsible for the day-to-day running of landside and airside stores . The aim of my position was to maximise profits while minimising costs. I ensured promotions are run accurately and to the company's standards and also that staff are all working towards the target for the day. It was also my job to provide excellent customer care training so that the standards are met at all times. Responsibilities: •managing and motivating a team to increase sales and ensure… Show more I was responsible for the day-to-day running of landside and airside stores . The aim of my position was to maximise profits while minimising costs. I ensured promotions are run accurately and to the company's standards and also that staff are all working towards the target for the day. It was also my job to provide excellent customer care training so that the standards are met at all times. Responsibilities: •managing and motivating a team to increase sales and ensure efficiency •managing stock levels and making key decisions about stock control •dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews •providing or organising training and development •ensuring standards for quality, customer service and health and safety are met •updating colleagues on business performance, new initiatives and other pertinent issues •touring the sales floor regularly, talking to colleagues and customers and identifying or resolving urgent issues •maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives and monitoring what competitors are doing •dealing with sales, as and when required. Show less

  • Southern Railway
    • Rail Transportation
    • 700 & Above Employee
    • Customer Service sales/Revenue Protection Officer/Taskforce Officer
      • Feb 2002 - Sep 2016

      I managed ticket sales, reservations, accounts, audits, stocks and training. I started the company as revenue protection officer and then moving to a specialised task force unit where we worked alongside police and immigration to curb crime. I trained new staff members and have great customer service skills. I received a customer service award is 2013 presented by UK Southern railway and institute of customer service for excellent customer relationship. I managed ticket sales, reservations, accounts, audits, stocks and training. I started the company as revenue protection officer and then moving to a specialised task force unit where we worked alongside police and immigration to curb crime. I trained new staff members and have great customer service skills. I received a customer service award is 2013 presented by UK Southern railway and institute of customer service for excellent customer relationship.

Education

  • Karachi University
    Bachelor of Commerce (B.Com.), Business/Managerial Economics
  • Alison
    DIploma, Human Resouces
  • Zendesk Training UK
    Training, Customer Service Support/Call Center/Teleservice Operation
  • International Business Management Institute (IBMI)
    certificate, Strategy & Operations

Community

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