Experience

Care Station Medical Group

• United States
• Medical Practices
• 1 - 100 Employee

• Medical Receptionist

  • Aug 2020 - Present

  Care Station Medical Group is a primary care and urgent care first established in 1990 in Linden and soon after opened up offices in Springfield, West Orange, and Secaucus. Their mission is to offer quality healthcare to all patients specializing from primary care, occupational health, gynecology, nutrition, and many more areas. Care station provides a variety of specialties and provides quality health by training all employees in these areas. I have trained in many different areas of health in order to offer the best customer service for patients with appointments or walk ins. • Greeting and welcoming patients and visitors in person or on the telephone, and assisting them or referring inquiries. • Schedule appointments and handle walk ins that request to see a physician. • Recording and updating regarding personal and financial information including billing. • Collecting patient charges including their copayments, deductibles, and any payments the patient is responsible for. • Comforting patients by answering patients’ questions and maintaining the reception area clean and under capacity. • Maintains business office inventory and equipment by checking stock to determine inventory, anticipating needed supplies, and placing orders for supplies.



New Balance

• United States
• Sporting Goods Manufacturing
• 700 & Above Employee

• sales associate

  • Oct 2016 - Aug 2020

  New Balance began as a Boston-based arch manufacturer in 1906 and has grown to become one of the global leaders in the athletic industry. New Balance is committed to producing quality footwear and athletic apparel to fit all athletes. New Balance is the only major company still making athletic footwear in the United States. I was trained to provide customer service using proper selling techniques, product knowledge, and the GUEST service model that includes: Greet and make customer contact, Understand the customer's needs, Educate the customer on product features and benefits, Solve any customer problems/answer any questions, and Transact the sale through suggestive selling, multiple selling, and effective closing. As a sales associate, protecting the store was also a responsibility by attaching/detaching security tags, monitoring floor merchandise, reporting shrinkage and security violations, etc.• Greeted incoming customers and executed sales promotions. • Implemented effective sales strategies. • Correctly measure and fit customers with appropriate NB product• Make sure items are labeled and price marked properly• Increased sales quotas by suggesting additional items.• Completed purchases with cash, credit and debit payment methods.• Handled and processed customer orders in high quality. • Worked flexible schedule especially weekends and holidays.