Experience

KMX Care Agency LTD

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Healthcare Assistant

  • Jun 2020 - Present

  • Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate the quality of care.• Provided 24-hour care by periodically monitoring and recording patient status, highlighting concerns to nursing staff.• Provided quality personal care, such as dressing and bathing, while maintaining respect and sensitivity.• Communicated between hospital departments to improve patient care continuity.• Built strong, trusting relationships with patients by providing continuous support and delivering the best possible care.• Monitored patient health, behavioural and physical changes, promptly reporting concerns to the ward supervisor.• Established friendly rapport with patients to promote positive health and well-being.• Formulated care plans with meticulous attention, helping to increase the quality of documentation• Measured and recorded patient temperatures, pulse, respirations, and weight throughout the hospital stay.



Day Lewis Pharmacy

• United Kingdom
• Hospitals and Health Care
• 500 - 600 Employee

• pharmacy dispenser

  • Jun 2022 - Jul 2022

  • As a pharmacy dispenser, I was able to develop an ability to work with excellent attention to detail, most especially when dispensing patients’ prescriptions to ensure that the correct type of medication and the right dosage, as any errors, can cause potential harm to a patient's health.• Interaction with customers and possessing excellent communication skills was a skill I also had to improve and learn to the best, during the experience. This is because the role I was doing involved discussing some sensitive topics regarding a patient's health, so being able to communicate compassionately and show empathy was important.• Ensured all prescribed products were picked and dispensed accurately.• Ensured customers left feeling informed and confident about their healthcare needs.• Distributed MDS blister packs to relevant patients, completing all supporting documents quickly and accurately.• Labelled and dispensed prescriptions, complying with patient confidentially and data protection protocols.



Victorious medical centre

• Pharmacy Assistant

  • Jan 2017 - Nov 2018