Experience

ReserveOut

• Technology, Information and Internet
• 1 - 100 Employee

• Client Relations & Training Executive

  • Mar 2015 - Jul 2017

  Media City - Training clients on companies software and how to receive and handle online reservations - Maintaining an ongoing relationship with the client on future promotion and ongoing customer support - Monthly management visits to existing clients in order to maintain a healthy relationship and to ensure customer satisfaction - Management and execution of online marketing activities including promotions on social media, email marketing, monthly newsletters, sms campaigns and exclusive… Show more - Training clients on companies software and how to receive and handle online reservations - Maintaining an ongoing relationship with the client on future promotion and ongoing customer support - Monthly management visits to existing clients in order to maintain a healthy relationship and to ensure customer satisfaction - Management and execution of online marketing activities including promotions on social media, email marketing, monthly newsletters, sms campaigns and exclusive promotions, with the focus of increasing growth in revenue - Manage client email campaigns by providing all artwork and details to the content team. - Coordinate with the content team to execute marketing newsletters or any other marketing campaign - Attend promotional events to spread awareness and to enable customer activation with our brand, also using social media to maximize event ROI. - Running regular loyalty programs or exclusive discounts though social media platforms and engaging customers with weekly contests. Show less



EMC

• United States
• Biotechnology
• 1 - 100 Employee

• Marketing Intern

  • Jan 2015 - Mar 2015

  Dubai Internet City - Handling and constantly updating named accounts of partners and customers of EMC - Studying the several softwares used in the company, and learning more about the IT industry and the company’s federation - Plan and participate in company’s exhibitions and events and increase the number of leads - Work on the research and content of the yearly newsletter - Working closely with agencies in planning and organizing upcoming events and exhibitions