HRBP

• Oct 2022 - Present

People and Learning Advisor

• Oct 2021 - Present

As a People & Learning Advisor, my mission is to maintain a culture of openness, learning, purposeful collaborations and human behaviour. • Chairing communities of practice to support line managers and their teams • Provided coaching to teams to enhance their soft skills • Talent acquisition • Supporting teams as a Mental Health First Aider • Managing full employee cycle from talent mapping to offboarding. As a People & Learning Advisor, my mission is to maintain a culture of openness, learning, purposeful collaborations and human behaviour. • Chairing communities of practice to support line managers and their teams • Provided coaching to teams to enhance their soft skills • Talent acquisition • Supporting teams as a Mental Health First Aider • Managing full employee cycle from talent mapping to offboarding.

Human Resources Corporate Recruiter

• Sep 2021 - Sep 2021

Human Resources Advisor

• Jan 2021 - Aug 2021

As an HR Advisor, my main duties are some of the below: • Contributing and participating in the design and delivery of training workshops to upskill managers • Completing full recruitment cycle for clients in various industries • Navigating different projects to facilitate change management • Providing employee relations support to managers for investigations or disciplinaries • Business development: attracting new clients and developing relationship with existing clients • Sourcing and recruiting • HR compliance. Show less

Assistant Manager

• May 2019 - Dec 2019

As an Assistant Manager in Customer Services, my mission was to lead and equip my team to deliver the utmost level of service through relentless coaching and training.Some of my relevant responsibilities were as follow:• Interviewinng potential candidates (team leaders, supervisors and advisors)• Conducting assessment centres with HR in order to create talent pools• Creating and conducting annual performance reviews (team leaders, supervisors and advisors)• Onboarding and training new starters• Monitoring teams progress with regular performance meetings • Assessing recruitment, succession needs and liaising with HR accordingly• Creating learning materials based on data analysis to implement change and drive compliance• Held disciplinary & grievance meetings for the department. Show less

Assistant Manager

• Jun 2017 - May 2019

As an Assistant Manager in Harrods Signature division, my role was to lead by example while driving my team to represent the brand values with the highest standards. Some of my main responsibilities were:• Oversaw Corporate sales and high value transactions to Europe and Middle East • Conducted assessment centres with HR in order to create talent pools• Recruited permanent and temporary teams• Onboarded new employees and oversaw team of coaches• Created training content for my division • Analysed the market for trends, planning and cascading strategies accordingly. Show less

Training & Sales Coordinator, Signature

• Feb 2015 - May 2017

As I developed a passion for enabling people to find their strength in my sales position, my role took a turn in 2015 and I was privileged to enter the Harrods Management program. My main achievements were as follow:• I worked on two different project to improve engagement and retention. • Recruitment and talent management; I supported the management team to draft and execute personal development plans and talent mapping initiatives for our department. I also contributed in screening and interviewing for high volume roles in retail and support departments.• As a training coordinator, one of my endeavours was also to upskill teams to ensure the teams were equipped to reach their KPIS. Show less

Sales & Stock Associate

• Mar 2012 - Feb 2015

Sales and Stock, Food Halls