Experience

Zepf Center

• United States
• Mental Health Care
• 100 - 200 Employee

• Receptionist

  • Nov 2016 - Present

  Monitored and updated all patient scheduling in coordination with nurse or physicians. Met and greeted all patients professionally and courteously. Responded to and resolved all patient service requests. Coordinated appointment schedules with all relevant facility departments. Monitored all medical callbacks as needed. Scanned and stored all patient insurance documents and medical history records with accuracy and confidentiality. Monitored and updated all patient scheduling in coordination with nurse or physicians. Met and greeted all patients professionally and courteously. Responded to and resolved all patient service requests. Coordinated appointment schedules with all relevant facility departments. Monitored all medical callbacks as needed. Scanned and stored all patient insurance documents and medical history records with accuracy and confidentiality.



Teleperformance

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Debt Collector

  • Jul 2015 - Present

  Handled a high volume of inbound and outbound calls. Manage resolving caseload to establish contact to get consumers debt resolved. Utilization of all available resources of systems to perform skip-tracing techniques to locate consumers. Conducted payment transaction electronically and negotiate payment options for consumers on account. Knowledge of the Fair Debt Collection Laws. Handled a high volume of inbound and outbound calls. Manage resolving caseload to establish contact to get consumers debt resolved. Utilization of all available resources of systems to perform skip-tracing techniques to locate consumers. Conducted payment transaction electronically and negotiate payment options for consumers on account. Knowledge of the Fair Debt Collection Laws.



Advanced Engineering

• France
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• Assembly Line Worker, Quality control, Shipping clerk

  • Mar 2014 - Present

  Supervising and team lead. Record-keeping and inventory control. Excellent ability to maintain accurate records and produce reports. Computer and the weighing scale operation. Recognize and initiate corrective actions for safety hazards. Move and lift packages, sorting parts, assembling parts. Supervising and team lead. Record-keeping and inventory control. Excellent ability to maintain accurate records and produce reports. Computer and the weighing scale operation. Recognize and initiate corrective actions for safety hazards. Move and lift packages, sorting parts, assembling parts.



Tenable Protective Services

• United States
• Public Safety
• 1 - 100 Employee

• Security Guard

  • May 2012 - Present

  Making sure that no unauthorized personnel enter restricted areas. Conducting searches of personnel, vehicles and bags etc. Producing written reports. Using the correct radio voice procedure. Crowd management. Making sure that no unauthorized personnel enter restricted areas. Conducting searches of personnel, vehicles and bags etc. Producing written reports. Using the correct radio voice procedure. Crowd management.



A Good Orderly Direction

• Health Service Provider

  • Jan 2008 - Present

  Direct. safety, conscious care of MRDD resident, including feeding, med passing, bathing, dressing, oral care, and other hygiene issues. Maintain the safety and security of the resident per OSHA standards. Complete activity reports regarding regular and unusual resident activity. Enforce and assist with emergency response drills. Office assistant: answer phones, transfer calls, office cleaning, and filing. Know how to use office equipment, wide range of computer skills. Errands running, appointment marker, attend meetings, office projects.


Board of Elections in the City of Toledo, OH
• voting location manager

  • Nov 2007 - Present