General Manager

• Feb 2020 - Present

On its journey up to today, ETB GROUP, the foundations of which were laid in 2003, has reached the present, growing with its experience and accumulation knowledge obtained in Europe. ETB GROUP is the largest Turkish company supplying omni-channel customer experience management services to countries such as Germany, Austria, Belgium and the Netherlands in multiple branches. Bringing customer experience to another level through customer care, technical support, customer acquisition, chat & back-office and other tailormade solutions. While building bridges between you and your customers ETB has adopted the principle of supplying services with a focus on 100% customer satisfaction. The company serves its customers with uncompromising quality, being aware that a superior brand quality, advanced technology and a satisfied customer portfolio constitute the most valuable capital. With a vision and mission that gives importance to producing quality products and services, considers research and knowledge as a social responsibility and respecting quality standards, ETB GROUP continues its domestic and international operations, driven by more than 700 passioned, talented & highly motivated advisors Show less

General Manager Call IT & IPG Netherlands

• Mar 2018 - Feb 2020

Client Director

• Apr 2013 - Mar 2018

Operations Manager

• Sep 2012 - Apr 2013

Salesmanager Direct Account

• Jul 2011 - Sep 2012

Manager Kredietacceptatie

• Feb 2009 - Jul 2011

Manager Application Processing Center

• Oct 2006 - Feb 2009

Accountspecialist

• Sep 2004 - Oct 2006

Team Manager

• Mar 2000 - Sep 2004