Experience

Got It AI

• United States
• Software Development
• 1 - 100 Employee

• AI Engineering Lead

  • Sep 2019 - Present

  Sitting at the intersection of conversational AI and Generative AI. Leading the development of 'ArticleBot', an enterprise-ready virtual agent, built by optimally utilizing generative LLM and existing knowledge bases. Pioneering "auto-discovery" to automatically create conversation design flows through effective use of historical customer conversation data and spearheading R&D in the conversational AI domain to convert research results into tangible products. Managing diverse… Show more Sitting at the intersection of conversational AI and Generative AI. Leading the development of 'ArticleBot', an enterprise-ready virtual agent, built by optimally utilizing generative LLM and existing knowledge bases. Pioneering "auto-discovery" to automatically create conversation design flows through effective use of historical customer conversation data and spearheading R&D in the conversational AI domain to convert research results into tangible products. Managing diverse platforms, technologies, and teams, culminating in the successful architecture of solutions. Bringing functional proofs of concept to life, I proficiently demonstrate ideas' viability in real-world enterprise scenarios. Technical skills: - LLM Frameworks: LangChain, LlamaIndex - Analytics: Advanced SQL, Google Big Query - Project Management: Asana, Coda, Jira - Programming: Python, JavaScript, jQuery, HTML, CSS - Chatbot platforms: Rasa, Google Dialogflow ES and CX, IBM Watson - AI/NLP Toolkit: PyTorch, Keras, Scikit-learn, NLTK, Numpy, SciPy, Pandas - ML Platform: Vertex AI, Sagemaker - DevOp: Flask, FastAPI, Docker, Kubernetes, Helm Show less Sitting at the intersection of conversational AI and Generative AI. Leading the development of 'ArticleBot', an enterprise-ready virtual agent, built by optimally utilizing generative LLM and existing knowledge bases. Pioneering "auto-discovery" to automatically create conversation design flows through effective use of historical customer conversation data and spearheading R&D in the conversational AI domain to convert research results into tangible products. Managing diverse… Show more Sitting at the intersection of conversational AI and Generative AI. Leading the development of 'ArticleBot', an enterprise-ready virtual agent, built by optimally utilizing generative LLM and existing knowledge bases. Pioneering "auto-discovery" to automatically create conversation design flows through effective use of historical customer conversation data and spearheading R&D in the conversational AI domain to convert research results into tangible products. Managing diverse platforms, technologies, and teams, culminating in the successful architecture of solutions. Bringing functional proofs of concept to life, I proficiently demonstrate ideas' viability in real-world enterprise scenarios. Technical skills: - LLM Frameworks: LangChain, LlamaIndex - Analytics: Advanced SQL, Google Big Query - Project Management: Asana, Coda, Jira - Programming: Python, JavaScript, jQuery, HTML, CSS - Chatbot platforms: Rasa, Google Dialogflow ES and CX, IBM Watson - AI/NLP Toolkit: PyTorch, Keras, Scikit-learn, NLTK, Numpy, SciPy, Pandas - ML Platform: Vertex AI, Sagemaker - DevOp: Flask, FastAPI, Docker, Kubernetes, Helm Show less



Genpact

• United States
• Business Consulting and Services
• 700 & Above Employee

• Machine Learning Engineer

  • Jun 2019 - Aug 2019

  Worked on AI based products that can ingest scanned documents and: * Do Optical Character Recognition (OCR) to recognize text, symbols, and table information using Machine Learning/Deep Learning (ML/DL) techniques. * Non-ontology-based extraction of structured data from the recognized text using application of Deep Learning technique for Natural Language Processing (NLP) and Natural Language Understanding (NLU). Technical skills: - Programming: Python, JavaScript, HTML, CSS… Show more Worked on AI based products that can ingest scanned documents and: * Do Optical Character Recognition (OCR) to recognize text, symbols, and table information using Machine Learning/Deep Learning (ML/DL) techniques. * Non-ontology-based extraction of structured data from the recognized text using application of Deep Learning technique for Natural Language Processing (NLP) and Natural Language Understanding (NLU). Technical skills: - Programming: Python, JavaScript, HTML, CSS - AI/NLP Toolkit: PyTorch, Keras, Scikit-learn, Tesseract OCR, Calamari-OCR, Numpy, SciPy, Pandas - MVP and Microservice: Flask, Docker, Kubernetes Show less Worked on AI based products that can ingest scanned documents and: * Do Optical Character Recognition (OCR) to recognize text, symbols, and table information using Machine Learning/Deep Learning (ML/DL) techniques. * Non-ontology-based extraction of structured data from the recognized text using application of Deep Learning technique for Natural Language Processing (NLP) and Natural Language Understanding (NLU). Technical skills: - Programming: Python, JavaScript, HTML, CSS… Show more Worked on AI based products that can ingest scanned documents and: * Do Optical Character Recognition (OCR) to recognize text, symbols, and table information using Machine Learning/Deep Learning (ML/DL) techniques. * Non-ontology-based extraction of structured data from the recognized text using application of Deep Learning technique for Natural Language Processing (NLP) and Natural Language Understanding (NLU). Technical skills: - Programming: Python, JavaScript, HTML, CSS - AI/NLP Toolkit: PyTorch, Keras, Scikit-learn, Tesseract OCR, Calamari-OCR, Numpy, SciPy, Pandas - MVP and Microservice: Flask, Docker, Kubernetes Show less



Grab (Grab a Grub Services Ltd)

• India
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Head Of Technology

  • Dec 2015 - Jan 2018

  • Worked directly with the Chief Executive Officer to develop strategies on how to grow the company through the use of technological resources • Managed several teams of engineers/developers with 6 direct reports: Head of Development, Head of API, Head of QA, Head of Network, Head of Desktop and Lead Project Manager • Liaised with Reliance Jio - The largest and unmatched 4G network in India offering high speed mobile internet with lowest data rate globally- for… Show more • Worked directly with the Chief Executive Officer to develop strategies on how to grow the company through the use of technological resources • Managed several teams of engineers/developers with 6 direct reports: Head of Development, Head of API, Head of QA, Head of Network, Head of Desktop and Lead Project Manager • Liaised with Reliance Jio - The largest and unmatched 4G network in India offering high speed mobile internet with lowest data rate globally- for HNI customer acquisition through use of Grab’s LSP platform Key Result Areas • Lead strategic development and delivery of enterprise systems including flagship platform of Logistics Service Provider (LSP) • Re-architected business critical, revenue generating 3PL platform. Established high stability, performance, and scalability in a previously failing environment • Designing and implementing Cloud strategies using Amazon (AWS) for scalability and disaster recovery • Designed and implemented scalable, high availability database using industry standard Scalearc query caching and load balancer • Developed quality assurance and implementation methodologies • Formed several teams and set up processes to support demanding customer base to meet ambitious business goals. • Integrated 3rd Party, off the shelf REST API, e.g., UIDAI Aadhar e-KYC, Mswipe, Locus, Novelvox. • Established technical standards to ensure adherence to generally accepted procedures and increased technology and security • Designed and Implemented various product specific Mobile Apps, M Sites, Web applications, Dash-boards/Panels and API/Web Services • Financial responsibilities for product development, implementation, support, and internal servers / net-work including revenue, utilization, margins and R&D budget. • Administrative responsibilities including Hiring and Recruitment, Training and Mentoring Show less • Worked directly with the Chief Executive Officer to develop strategies on how to grow the company through the use of technological resources • Managed several teams of engineers/developers with 6 direct reports: Head of Development, Head of API, Head of QA, Head of Network, Head of Desktop and Lead Project Manager • Liaised with Reliance Jio - The largest and unmatched 4G network in India offering high speed mobile internet with lowest data rate globally- for… Show more • Worked directly with the Chief Executive Officer to develop strategies on how to grow the company through the use of technological resources • Managed several teams of engineers/developers with 6 direct reports: Head of Development, Head of API, Head of QA, Head of Network, Head of Desktop and Lead Project Manager • Liaised with Reliance Jio - The largest and unmatched 4G network in India offering high speed mobile internet with lowest data rate globally- for HNI customer acquisition through use of Grab’s LSP platform Key Result Areas • Lead strategic development and delivery of enterprise systems including flagship platform of Logistics Service Provider (LSP) • Re-architected business critical, revenue generating 3PL platform. Established high stability, performance, and scalability in a previously failing environment • Designing and implementing Cloud strategies using Amazon (AWS) for scalability and disaster recovery • Designed and implemented scalable, high availability database using industry standard Scalearc query caching and load balancer • Developed quality assurance and implementation methodologies • Formed several teams and set up processes to support demanding customer base to meet ambitious business goals. • Integrated 3rd Party, off the shelf REST API, e.g., UIDAI Aadhar e-KYC, Mswipe, Locus, Novelvox. • Established technical standards to ensure adherence to generally accepted procedures and increased technology and security • Designed and Implemented various product specific Mobile Apps, M Sites, Web applications, Dash-boards/Panels and API/Web Services • Financial responsibilities for product development, implementation, support, and internal servers / net-work including revenue, utilization, margins and R&D budget. • Administrative responsibilities including Hiring and Recruitment, Training and Mentoring Show less



WiFonic Technologies Pvt. Ltd.

• India
• Computer and Network Security
• 1 - 100 Employee

• Co-Founder and CTO

  • May 2007 - Dec 2015

  * Handled assignment titled Next Generation Control Panel for WiFi HotSpot handling the Volume of 0.1 Million End Users a Month * Involved in the customization of Open Bravo for Digital Menu Product using Java/JSP and Ajax * Handed the development of Lighting and Home Automation Application for portable handheld devices such as iPad and iPhone * Administered CMS driven various web application projects based on LAMP Technologies * Supervised nearly 35 mission critical servers, 500+… Show more * Handled assignment titled Next Generation Control Panel for WiFi HotSpot handling the Volume of 0.1 Million End Users a Month * Involved in the customization of Open Bravo for Digital Menu Product using Java/JSP and Ajax * Handed the development of Lighting and Home Automation Application for portable handheld devices such as iPad and iPhone * Administered CMS driven various web application projects based on LAMP Technologies * Supervised nearly 35 mission critical servers, 500+ Network Access Systems and 1000+ services at data centers using monitoring tools such as Nagios as well as devising backup techniques using RSYNC/AMANDA * Effectuated the development of web based booking engine and electronic distribution for hotel reservations * Facilitated conceptualization along with technology selection and development and delivering Vehicle Tracking Application using GPS/GPRS Technologies * Facilitated IT software solutions / product development initiatives involving mapping of business requirements and in depth evaluation of customer feedback to carry out modifications in product attributes * Handled planning and analysis of entire IT operations along with establishing of short / long term budgets for the preparation of IT blueprint for the organization Show less * Handled assignment titled Next Generation Control Panel for WiFi HotSpot handling the Volume of 0.1 Million End Users a Month * Involved in the customization of Open Bravo for Digital Menu Product using Java/JSP and Ajax * Handed the development of Lighting and Home Automation Application for portable handheld devices such as iPad and iPhone * Administered CMS driven various web application projects based on LAMP Technologies * Supervised nearly 35 mission critical servers, 500+… Show more * Handled assignment titled Next Generation Control Panel for WiFi HotSpot handling the Volume of 0.1 Million End Users a Month * Involved in the customization of Open Bravo for Digital Menu Product using Java/JSP and Ajax * Handed the development of Lighting and Home Automation Application for portable handheld devices such as iPad and iPhone * Administered CMS driven various web application projects based on LAMP Technologies * Supervised nearly 35 mission critical servers, 500+ Network Access Systems and 1000+ services at data centers using monitoring tools such as Nagios as well as devising backup techniques using RSYNC/AMANDA * Effectuated the development of web based booking engine and electronic distribution for hotel reservations * Facilitated conceptualization along with technology selection and development and delivering Vehicle Tracking Application using GPS/GPRS Technologies * Facilitated IT software solutions / product development initiatives involving mapping of business requirements and in depth evaluation of customer feedback to carry out modifications in product attributes * Handled planning and analysis of entire IT operations along with establishing of short / long term budgets for the preparation of IT blueprint for the organization Show less



Net(z) Land Telecom India Pvt. Ltd

• Mumbai Area, India

• Sr. Software Engineer

  • 2006 - 2007

  * Mentored a team of web Developers, Enterprise E-Mail, Web and Database Servers * Developed E-Mail and Hosting Control Panel * Mentored a team of web Developers, Enterprise E-Mail, Web and Database Servers * Developed E-Mail and Hosting Control Panel



MavenVista Technologies Pvt Ltd

• Software Development
• 1 - 100 Employee

• Software Engineer

  • 2005 - 2006

  * Designed reverse auction module for Vend-X Application * Facilitated vendor identification module & integration with existing Vend-X Application for Bayer Crop Science * Liaised with other team members on costing engine, which is the core of Vend-X application, based on PERL CGI, MySQL and Apache * Designed reverse auction module for Vend-X Application * Facilitated vendor identification module & integration with existing Vend-X Application for Bayer Crop Science * Liaised with other team members on costing engine, which is the core of Vend-X application, based on PERL CGI, MySQL and Apache