Analyst/Programmer

• Aug 2022 - Present

Interpreter

• Mar 2015 - Present

Language – Nepali • Have active listening skills and strive to improve them through self-training • Have good memory retention skills • Be able to take notes during the interpretation assignment to ensure accuracy of the information given • Be able to mentally transpose and verbalize into the target language • Able to remain neutral before, during and after every interpretation assignment. Language – Nepali • Have active listening skills and strive to improve them through self-training • Have good memory retention skills • Be able to take notes during the interpretation assignment to ensure accuracy of the information given • Be able to mentally transpose and verbalize into the target language • Able to remain neutral before, during and after every interpretation assignment.

System Analyst

• Jun 2019 - Aug 2022

Develops and translates designs and specifications into various systems following programming standards. Creating reports, participates in the analysis, definition and documentation of system requirements. Creation and documentation of solution designs of Monros Wholesale POS (Point of Sale) and Warehouse management systems. Identify improvement opportunities and implement the improvements to eliminate the support issues Performs tests on various systems and units, creates test… Show more Develops and translates designs and specifications into various systems following programming standards. Creating reports, participates in the analysis, definition and documentation of system requirements. Creation and documentation of solution designs of Monros Wholesale POS (Point of Sale) and Warehouse management systems. Identify improvement opportunities and implement the improvements to eliminate the support issues Performs tests on various systems and units, creates test scenarios and performs code maintenance to ensure quality control standards are met. Show less Develops and translates designs and specifications into various systems following programming standards. Creating reports, participates in the analysis, definition and documentation of system requirements. Creation and documentation of solution designs of Monros Wholesale POS (Point of Sale) and Warehouse management systems. Identify improvement opportunities and implement the improvements to eliminate the support issues Performs tests on various systems and units, creates test… Show more Develops and translates designs and specifications into various systems following programming standards. Creating reports, participates in the analysis, definition and documentation of system requirements. Creation and documentation of solution designs of Monros Wholesale POS (Point of Sale) and Warehouse management systems. Identify improvement opportunities and implement the improvements to eliminate the support issues Performs tests on various systems and units, creates test scenarios and performs code maintenance to ensure quality control standards are met. Show less

Junior System Administrator

• Dec 2018 - Jun 2019

Support LANs, WANs, network segments, Internet, and intranet systems. Maintain system efficiency. Administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches. Troubleshoot problems reported by users. Make recommendations for future upgrades. Maintain network and system security. Analyze and isolate issues.

Junior Web Developer

• Mar 2017 - Dec 2018

Build Products Using HTML/CSS/JS and Other Front-End Technologies. Experience Building User Interfaces and Prototypes from Wireframes and Designs. Familiar with Development and Debugging Tools for Cross-Browser Issues. Follow and Implement Industry Accepted Best Practices and Tools. Update Current Websites to Meet Modern Web Standards. Troubleshoot issues quickly and to stay up-to-date on current and emerging technologies, standards, and trends.

Help Desk Technician

• Feb 2015 - May 2018

Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Good analytical and problem solving skills Handle support requests by telephone or e-mail. Discuss issues with users and ask a logical sequence of questions to diagnose the problem and offer a solution. Good interpersonal skills to deal with users who may have little technical knowledge and may be inconvenienced and frustrated by their computer… Show more Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Good analytical and problem solving skills Handle support requests by telephone or e-mail. Discuss issues with users and ask a logical sequence of questions to diagnose the problem and offer a solution. Good interpersonal skills to deal with users who may have little technical knowledge and may be inconvenienced and frustrated by their computer problems. Create and manage detailed tickets documenting requests, troubleshooting and resolution of requests. Troubleshoots problems and provides immediate resolution, or performs additional research as needed to resolve issues. Show less Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Good analytical and problem solving skills Handle support requests by telephone or e-mail. Discuss issues with users and ask a logical sequence of questions to diagnose the problem and offer a solution. Good interpersonal skills to deal with users who may have little technical knowledge and may be inconvenienced and frustrated by their computer… Show more Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Good analytical and problem solving skills Handle support requests by telephone or e-mail. Discuss issues with users and ask a logical sequence of questions to diagnose the problem and offer a solution. Good interpersonal skills to deal with users who may have little technical knowledge and may be inconvenienced and frustrated by their computer problems. Create and manage detailed tickets documenting requests, troubleshooting and resolution of requests. Troubleshoots problems and provides immediate resolution, or performs additional research as needed to resolve issues. Show less

Volunteer

• Jan 2016 - Apr 2018

Helped Low Income Monroe county people to file their taxes for free . Helped Low Income Monroe county people to file their taxes for free .