Nabilah Alam Shah
Supervisor at Pizza Hut Singapore Pte Ltd- Claim this Profile
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Bio
Credentials
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Excel: PivotTables for Beginners
LinkedInJun, 2021- Oct, 2024 -
IHRP certified Associate
Institute for Human Resource Professionals (IHRP)Feb, 2021- Oct, 2024
Experience
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Pizza Hut Singapore Pte Ltd
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Singapore
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Food and Beverage Services
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1 - 100 Employee
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Supervisor
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Mar 2022 - Present
• Inspired a team of 3 to 4 team members to perform their best during peak hours.• Responsible for managing the workflow of back of house.• Train new hires on how they can manage proper kitchen work according to the Standard Operating Procedures.• Train new hires to best serve customers and managing teams of employees.
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Crew Member
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Apr 2019 - Present
• Managed peak hours orders whilst multi-tasking to produce great result of no complaints for the consecutive public holidays with overload orders.• Demonstrated empathy and problem-solving skills when addressing customer’s complaints. • Achieved targeted sales with minimal to no complaints recorded for our store.Cultivated excellent interpersonal skills when handling with the customers
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Education
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Republic Polytechnic
Diploma in Human Resource Management and Psychology, Human Resources Management