Experience

Optimum PPS

• United Kingdom
• Business Consulting and Services
• 1 - 100 Employee

• Graduate business Consultant

  • Aug 2022 - Present

  Working as a Graduate Business Consultant within Optimum, my role involved working as part of a team of Enterprise Resource Planning and Project Management consultants in many sectors to help scope, select and implement systems. - Selecting, implementing and assisting in the optimisation of business critical systems. -Aiding clients in applying new processes and technology to deliver exceptional operational efficiencies and performance. -Implementing business change programmes at both operational and strategic levels. -Providing services to wide ranging clients such as business and systems improvements, change management transformation programmes, BI Solutions and Consultancy. - Working on client projects to aid in the provision of asset management. -IT and Software development and implementation. Show less



Webhelp

• France
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Online Content Moderator

  • Aug 2021 - Aug 2022

  This role involves keeping up to date on social media and data security regulations on an international level. Through this I have been able to develop my analytical skills and further develop my technological skills using up to date technology and advanced internet function to moderate content from Tik-Tok. Being multi-lingual in Urdu was advantageous in this role as the content was delivered in Urdu. Duties and responsibilities included: • Horizon scanning for any changes on social media and data regulations internationally; • Reviewing Tik-Tok videos to ensure compliance with current polices; • Accurately monitoring several platforms of content at the same time; and • Working to fast and evolving workflows and follow strict deadlines whilst maintaining a high degree of confidentiality. Show less



Chicken Place

• Glasgow City, Scotland, United Kingdom

• Store Assistant

  • Feb 2018 - Jul 2021

  Working in a fast-paced environment has allowed me to work under pressure and perfect time management skills. Additionally, I developed my interpersonal and communication skills as a result of interacting with individuals from different walks of life every day. Duties and Responsibilities included: • Serving customers, preparing orders and ensuring timely delivery of goods; • Reviewing orders prior to delivery, ensuring all orders are correct and to a high standard; • Loading and unloading trucks, cash and till handling and ensuring the overall presentation of both dining and kitchen areas are constantly excellent; and • Ensuring attention to detail and quality communication working in a collaborative manner with other team members. Show less



SimpliTasker

• Glasgow, Scotland, United Kingdom

• Marketing Intern

  • Sep 2018 - May 2019

  This role involved promoting the startup and inviting clients to the business, as well as getting the chance to gain experience of working in other areas of the business such as the Finance department, which allowed me to gain first-hand experience on how to manage the finances of a startup. Additionally, this experience improved my time management and organisation skills due to managing a part time job, university, and an internship hand in hand. Duties and responsibilities included: • Assisting in the creation of e-mail campaigns and online promotions; • Assisting in the distribution of marketing material and fulfilling marketing offers; • Identifying potential clients to partner with and building a professional rapport; • Performing general analysis of marketing and sales data of competitors; and • Entering contact information into contact management systems and ensuring that all documents and the company inbox is up to date. Show less



Day to Day

• Glasgow, Scotland, United Kingdom

• Store Assistant

  • Jan 2017 - Jan 2019

  Working in this role, I was able to utilize my skillset in terms of management and organization from acting as a manager despite being a store assistant. This was my first role in the United Kingdom and I was able to adapt my learning and working style to match that of the environment around me, which is turn resulted in the opportunity to act as a manager. Duties and responsibilities included: • Electronic till operation and cash handling at open and close of store; • Daily stock management to identify stock items that are running low, ordering and re-stocking.; • Responsible for general housekeeping and daily customer service as well as dealing with customer complaints and queries; and • Setting targets and implementing strategies and promotions to improve sales. Show less



Careem Company

• Jeddah, Makkah, Saudi Arabia

• Receptionist

  • Jan 2014 - Feb 2015

  I was appointed as a Receptionist for Careem Company. This role involved the use of negotiating and critical thinking skills as well as utilising computer administrative software’s such as Microsoft Office. I also gained vital experience in working against business objectives and answering complex customer queries. My remit was to provide a positive experience to new and existing clients whilst attaining 90% success rates for the business. Duties and responsibilities included: • Being customers first point of contact; • Contacting potential customers and encouraging them to become to become clients; • Resolving and following up on customer complaints; • Scrutinising fleet information on a monthly basis and making sure company information is correct; and • Assisting with the daily administration work of the company. Show less