Account Manager

• Feb 2018 - Present

Case Management Anyslyst

• Jun 2017 - Feb 2018

• Review, evaluate, and audit the eligibility and compliance of grantees that are currently participating or seeking to participate in a grant or support program to avoid all instances of possible waste, fraud, and abuse. • Complete the review and examination of all forms and supporting documentation in accordance with established procedures and program rules for applications of moderate complexity or financial impact. Identify any gaps or inconsistencies in information and escalate findings as necessary to prevent possible waste, fraud, and abuse • Respond to, initiate and follow-up with grantees and other stakeholders to obtain additional information, seek clarification, answer technical questions, provide assistance, ensure grantee understanding, and to communicate eligibility and funding decisions. • Understand, interpret, determine, and document eligibility decisions using standard and clearly defined operating guidelines. • Perform research and conduct financial reviews, analysis and calculations. • Manage the end-to-end process from application intake through a final decision. • Monitor ongoing performance of applicants to ensure compliance with requirements. • Maintain records, case notes, and communication. • Document findings and prepare audit files. • Perform other duties as assigned

Membership & Marketing Assistant

• Oct 2013 - Jun 2017

Processes member sign ups, renewals and added cards and issues replacement and temporary cards • Instructs members and potential members about membership, warehouse and credit programs • Assists members regarding item availability and any other help needed • Keys credit applications • Processes membership and merchandise returns by members for cash or credit • Researches items by Computer, rings up returns on cash register • Assists front end with day-to-day duties. • Receive incoming calls for warehouse and direct them appropriately

Administrative Assistant

• Feb 2008 - Sep 2011

Write Reports, Prepares Agenda and takes minutes at meeting, • Attend Court meetings • Receives incoming calls and direct them appropriately as well makes calls to clients. • Arrange, prepare and schedule meetings, and perform all secretarial/Clerical duties • Schedule and make travel arrangement, prepares itinerary. . Maintain the Office well supplied and provide other office necessities. Write Reports, Prepares Agenda and takes minutes at meeting, • Attend Court meetings • Receives incoming calls and direct them appropriately as well makes calls to clients. • Arrange, prepare and schedule meetings, and perform all secretarial/Clerical duties • Schedule and make travel arrangement, prepares itinerary. . Maintain the Office well supplied and provide other office necessities.