Experience

Holiday Inn Accra

• Ghana
• Hospitality
• 1 - 100 Employee

• Switchboard Operator

  • Nov 2022 - Present

  My responsibility is to respond to all incoming calls to the Hotel and Communicate to the Guests the information concerning their enquiries in a Polite, friendly and quick manner. Operating the switchboard is teaching me how to provide solutions to in-house guests complaints, how to apologize in a respectful manner and meet the Guests expectations over the phone. My responsibility is to respond to all incoming calls to the Hotel and Communicate to the Guests the information concerning their enquiries in a Polite, friendly and quick manner. Operating the switchboard is teaching me how to provide solutions to in-house guests complaints, how to apologize in a respectful manner and meet the Guests expectations over the phone.



Kingdom Stars Academy

• Health Monitor

  • Jan 2021 - Jan 2022

  • Ensured students and visitors strictly observed the safety protocols (by washing their hands and wearing their masks before entering the school premises and during school hours) • Daily checked the temperature of 50 students before entry into the school premises • Ensured students and visitors strictly observed the safety protocols (by washing their hands and wearing their masks before entering the school premises and during school hours) • Daily checked the temperature of 50 students before entry into the school premises



Hotjobs Africa

• Staffing and Recruiting
• 1 - 100 Employee

• Recruitment Officer

  • Jun 2021 - Aug 2021

  • Managed harvesting of CVS and shortlisting for job applicants • Scheduled interviews between partners and clients and conducted background checks on clients • Registered about 15 partners in a week for partnering companies like Nestle Ghana and Olam Ghana Limited • Managed harvesting of CVS and shortlisting for job applicants • Scheduled interviews between partners and clients and conducted background checks on clients • Registered about 15 partners in a week for partnering companies like Nestle Ghana and Olam Ghana Limited



Ashesi University

• Ghana
• Higher Education
• 300 - 400 Employee

• Health Center Work Study

  • Jan 2020 - Mar 2020

  • Served as a point of contact between students and nurses • Managed reception of students and visitors • Recorded stock of medications in the dispensary which avoid the Health Centre from running out of medicines • Served as a point of contact between students and nurses • Managed reception of students and visitors • Recorded stock of medications in the dispensary which avoid the Health Centre from running out of medicines

• Admissions Assistant

  • Jun 2019 - Jul 2019

  • Organized admission checklists to folders and recorded important information to track details of each applicants • Scheduled interviews for applicants of Ashesi • Served as a first point of contact to Ashesi University and its clients by managing reception of visitors and incoming calls • Organized admission checklists to folders and recorded important information to track details of each applicants • Scheduled interviews for applicants of Ashesi • Served as a first point of contact to Ashesi University and its clients by managing reception of visitors and incoming calls

• Assistant Caretaker

  • May 2018 - Aug 2018

  • Wrote weekly report on the assessment of 20 pupils below 2 years • Helped them with scribbling, singing rhymes and enjoying class activities and attended to their sanitary needs • Wrote weekly report on the assessment of 20 pupils below 2 years • Helped them with scribbling, singing rhymes and enjoying class activities and attended to their sanitary needs