NA ZHU
import documentation supervisor at Golden Wing Mau Group- Claim this Profile
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Bio
Credentials
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Logistics manager
China Federation of Logistics & PurchasingSep, 2007- Nov, 2024
Experience
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Golden Wing Mau Group
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China
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Import & Export
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1 - 100 Employee
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import documentation supervisor
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Aug 2016 - Present
1) Apply import permit according to contract provided by perchase department; 2) Make sure the accuracy, legality & timeliness of all import documentation for declaration; 3) Make sure the clearance can be done in time and assist to solve the problems during customs clearance; 4) Arranging haulage and make sure cargo had been accepted by warehouse in time; 5) Solve problems especially when there is any mis-understanding between shipping clerk and carrier; 6) Keep close contact with suppliers, carrier , customs broker and truck company. Show less
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Hapag-Lloyd AG
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Germany
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Maritime Transportation
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700 & Above Employee
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Customer Servise Import Supervisor
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Sep 2007 - Aug 2016
1) Make sure daily issues like arrival notice, invoice, manifest, CI, EDI, D/O & EIR properly processed by team members and collect charge had been correctly settled by customer; 2) Keep communicating with terminal & vsl agents and make sure inbound or transshipment cargo can be properly discharged or loaded and declared; 3) Well communicate with oversea and customers in order to make sure cargo can be properly discharged, picked-up & equipment can be returned timely after clearance done; 4) Be in charge of any doubts or problems which cannot be solved by team members, especially for cases like COD, RETURN, ABANDONMENT, WAIVER or CLAIMS and etc; 5) Responsible for complaints raised by customers; 6) As super user, training new colleagues and solve system problems if have; 7) Join in management meetings and improve working efficiency for inbound team Show less
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Hanjin Shipping
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Maritime Transportation
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700 & Above Employee
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Customer Service Booking
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Jul 2004 - Apr 2007
Used to be working at EQ department, M&R department & Customer Service Booking. As CSB, mainly responsible to release S/O for export shipments Used to be working at EQ department, M&R department & Customer Service Booking. As CSB, mainly responsible to release S/O for export shipments
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Travel China Guide
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XI'AN
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Tour Operator
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Dec 2002 - May 2004
As tour operator, introduce tour products to foreigners and arrange reasonable routing for long trip. Once confirmed by customers, we need book relevant air tickets, reserve hotel and co-ordinate whole routing with local agency As tour operator, introduce tour products to foreigners and arrange reasonable routing for long trip. Once confirmed by customers, we need book relevant air tickets, reserve hotel and co-ordinate whole routing with local agency
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Education
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Xi'an translator's college
University degree, English