Experience

LOUIS CASTEL America Inc.

• Store Manager

  • Dec 2019 - Present

  - Plan, write content and implement online and offline marketing strategies.- Responsible for the management of goods, facilities at the store.- Human resource management, supervision, working time arrangement, training and guidance to improve sales skills for staffs.- Responsible for the image management for the store.- Receive and resolve customer feedback and arising problems at the store.



Sam Hoa

• Customer Service Officer

  • Jan 2019 - Dec 2019

  - Coordinate with the factory in production, properly assess the needs of customers' orders.- Making report at the request of customers and the company.- Constantly improving their own professionalism to create customer satisfaction and loyalty, ready to support customers when needed.- Support planning for a new brand of the company.