Experience

Car Dealerships
• United Kingdom
• Motor Vehicle Manufacturing
• 1 - 100 Employee
• Sales Finance Manager

  • Jun 2020 - Present


Choice Hotels International

• United States
• Hospitality
• 700 & Above Employee

• Customer Relationship Manager

  • Oct 2016 - May 2020

  ●Perform administrative duties including reviewing all financial reports, making judgments and implement changes to maximize profits. ●Provide weekly summary of business and weekly forecast to ensure appropriate actions are taken to maintain proper flow through. ●Oversee revenue management of the property in order to maximize sales and profit. ●Interview hire and train staff with the focus being on ensuring that guest satisfaction is the priority of the team members. ●Supervise, and counsel department managers and team members in the efficient operation of their respective departments. ●Develop and delegate improvement plans for operation and review performance of management team. ●Verified all transactions performed at the front desk were supported by documentary evidence and signatures as necessary and those they had been correctly posted and allocated into PMS system. ●Assist inquiries pertaining to hotels services guest registration and travel directions or make recommendations regarding shopping dining or entertainment. ●Manages and monitors activities of all employees in the Front Office, Housekeeping, and Food & Beverage departments, making sure they adhere to the standards of excellence and to the guidelines set in the employee handbook, hotel policies and procedures, coaching, training and correcting where needed. ●Acts as Manager on Duty for the hotel, using problem solving skills to resolve complaints, disturbances, special requests, social media reviews and any other issues that may arise ●Adheres to bank records, account receivables/payable and other procedures to ensure accurate and timely collections. ●Accounts Receivable - Establish and maintaining accurate files to include credit application, written documentation of collection efforts, folios and invoices to ensure accurate weekly billing of all account receivable. Timely communication with the GM and Sales Manager of any account balance over 30 days.



S&P Global Market Intelligence

• Financial Services
• 700 & Above Employee

• Senior Financial Analyst

  • Oct 2010 - Apr 2015

  ●Preparation and checking for the financial information in the SEC documents US GAAP and IFRS. ●Prepare the Basic financial (Balance sheet, Income statement, Cash flow). ●Use different Websites to collect the information and comprehend the data by using the software of West, WestX, West reporter and Extractor. ●Analyzing/Review financial statements of all North American listed companies (clients) including capital market structure, Equity Markets, and Fixed Income. ●Detail research of the main components of capital markets of several North American mainstream industries including Banking, Insurance, Real Estate Investment Trust and Energy. ●Resolution of Client's problems in collaborating with the Client Services team and through quarterly audits and surveys. ●Identification and rectification of procedural/process deficiencies to converge them to be more accurate and acceptable. ●Overall knowledge of the industries like Real estate, Banks, Thrifts, Credit Unions, Energy, Insurance also their company’s operations. ●Run several audits and projects during the non-filing season for accuracy and comprehensiveness collection of the dataset. ●Responsible for accurate, complete, and timely collection of relevant data published in SNL products for the information tracked by the respective departments. ●Responsible for the day-to-day maintenance of the information tracked by the respective departments. ●Captures comprehensive information on the data tracked by the respective department. ●Provides input and ideas for new collection methods and product enhancements related to the covered content sets. ●Reviews feedback involving their content to help correct errors and establish or refine procedures and processes to improve accuracy. ●Troubleshoots problems or issues and provides meaningful feedback to co-workers. ●Conduct research and collect data which will help in continual product development that will meet client needs.