Experience

Hung Phat USA

• Retail
• 1 - 100 Employee

• Information Technology Specialist

  • Jan 2020 - Jan 2023

  Work as a IT system with my co-workers. - Troubleshooting system, network problems for 4 sites include in Vietnam, USA, Phillipines and China. - Rebuild and Manage Domain server, Nas, Ronald jack fingerprint, printers, 3cx voice ip exchange, wifi, VDI server, google cloud platform, google workspace, Fast and Quicbook server, Odoo, other servers. Data backup. - Diagnose and solve hardware/software faults via remote, telephone, google chat or at the user table. -… Show more Work as a IT system with my co-workers. - Troubleshooting system, network problems for 4 sites include in Vietnam, USA, Phillipines and China. - Rebuild and Manage Domain server, Nas, Ronald jack fingerprint, printers, 3cx voice ip exchange, wifi, VDI server, google cloud platform, google workspace, Fast and Quicbook server, Odoo, other servers. Data backup. - Diagnose and solve hardware/software faults via remote, telephone, google chat or at the user table. - Install workstations and configure computer hardware for new employees. Install new ip phones. - Buy and manage IT assets. - Research and propose new solutions. such as, using Bitwarden software for account management solution, rebuild IT system, rebuild camera system… . Build the documents after done the projects. - Update daily and monthly IT reports. Show less Work as a IT system with my co-workers. - Troubleshooting system, network problems for 4 sites include in Vietnam, USA, Phillipines and China. - Rebuild and Manage Domain server, Nas, Ronald jack fingerprint, printers, 3cx voice ip exchange, wifi, VDI server, google cloud platform, google workspace, Fast and Quicbook server, Odoo, other servers. Data backup. - Diagnose and solve hardware/software faults via remote, telephone, google chat or at the user table. -… Show more Work as a IT system with my co-workers. - Troubleshooting system, network problems for 4 sites include in Vietnam, USA, Phillipines and China. - Rebuild and Manage Domain server, Nas, Ronald jack fingerprint, printers, 3cx voice ip exchange, wifi, VDI server, google cloud platform, google workspace, Fast and Quicbook server, Odoo, other servers. Data backup. - Diagnose and solve hardware/software faults via remote, telephone, google chat or at the user table. - Install workstations and configure computer hardware for new employees. Install new ip phones. - Buy and manage IT assets. - Research and propose new solutions. such as, using Bitwarden software for account management solution, rebuild IT system, rebuild camera system… . Build the documents after done the projects. - Update daily and monthly IT reports. Show less



SMARTPRO

• Ho Chi Minh City, Vietnam

• Information Technology Specialist

  • Jan 2019 - Jan 2020

  - Working as a researcher, with a technology team, I have researched and built documents about many successful solutions. At that time, We chose Ivanti’s solutions for researching. The main solutions of Ivanti are EPM (Ivanti End Point Manager), ISec (Ivanti Security Controls), ITSM (IT services Management Solutions) … - Successfully test POC (Proof of Concept) using patching solution for Windows and security solutions for endpoints at VIAGS (Viet Nam Airport Ground Services Company Limited)… Show more - Working as a researcher, with a technology team, I have researched and built documents about many successful solutions. At that time, We chose Ivanti’s solutions for researching. The main solutions of Ivanti are EPM (Ivanti End Point Manager), ISec (Ivanti Security Controls), ITSM (IT services Management Solutions) … - Successfully test POC (Proof of Concept) using patching solution for Windows and security solutions for endpoints at VIAGS (Viet Nam Airport Ground Services Company Limited) at Tan Son Nhat airport. - Engage with colleagues to build the backup database servers for SOVI company in Dong Nai province. - Fix errors for all users, printer errors, ensure the internet connection works smoothly, Wi-FI as well. - Work as an assistant professor in some courses. - Join in the seminar is conducted by some famous technology companies in Ho Chi Minh city. - Join in some courses at SmartPro company, such as PMP (Project Management Professional), CEH (Certified Ethical Hacker), Power BI, ISO 27001, ICDL-Microsoft office. - Make reports for the managers. Show less - Working as a researcher, with a technology team, I have researched and built documents about many successful solutions. At that time, We chose Ivanti’s solutions for researching. The main solutions of Ivanti are EPM (Ivanti End Point Manager), ISec (Ivanti Security Controls), ITSM (IT services Management Solutions) … - Successfully test POC (Proof of Concept) using patching solution for Windows and security solutions for endpoints at VIAGS (Viet Nam Airport Ground Services Company Limited)… Show more - Working as a researcher, with a technology team, I have researched and built documents about many successful solutions. At that time, We chose Ivanti’s solutions for researching. The main solutions of Ivanti are EPM (Ivanti End Point Manager), ISec (Ivanti Security Controls), ITSM (IT services Management Solutions) … - Successfully test POC (Proof of Concept) using patching solution for Windows and security solutions for endpoints at VIAGS (Viet Nam Airport Ground Services Company Limited) at Tan Son Nhat airport. - Engage with colleagues to build the backup database servers for SOVI company in Dong Nai province. - Fix errors for all users, printer errors, ensure the internet connection works smoothly, Wi-FI as well. - Work as an assistant professor in some courses. - Join in the seminar is conducted by some famous technology companies in Ho Chi Minh city. - Join in some courses at SmartPro company, such as PMP (Project Management Professional), CEH (Certified Ethical Hacker), Power BI, ISO 27001, ICDL-Microsoft office. - Make reports for the managers. Show less



SVTEK, LLC

• United States
• 1 - 100 Employee

• Information Technology Support Specialist

  • Oct 2017 - Oct 2018

  - Solve computer issues, printers, internet connections. Control and assign privileges for users, monitor Wi-Fi connection. - Build network system, fire alarm system for partners for projects at SVtek company. - Create reports weekly for the managers. - Solve computer issues, printers, internet connections. Control and assign privileges for users, monitor Wi-Fi connection. - Build network system, fire alarm system for partners for projects at SVtek company. - Create reports weekly for the managers.



Viettel Network Technologies Center - VTTEK

• Vietnam
• Telecommunications
• 1 - 100 Employee

• Telecom Staff

  • Jan 2012 - Mar 2016

  - Optimize 2G & 3G telecom network (Ex: test telecom network quality & benchmark, analyze, give solutions, make sure all issues could be solved as soon as possible). - Monitor and solve network system errors, especially take care bandwidth congestion network at festival time. - Create statistical reports to managers daily. - Working on-site in Lao for 1 year. - Optimize 2G & 3G telecom network (Ex: test telecom network quality & benchmark, analyze, give solutions, make sure all issues could be solved as soon as possible). - Monitor and solve network system errors, especially take care bandwidth congestion network at festival time. - Create statistical reports to managers daily. - Working on-site in Lao for 1 year.



EVNTelcom

• Telecommunications
• 1 - 100 Employee

• Telecom Staff

  • Nov 2011 - Jan 2012

  - Monitor and solve all issues relating to the telecommunication network at EVN Telecom. - Monitor and solve all issues relating to the telecommunication network at EVN Telecom.