Mónica Hervás Rodríguez

Inside Sales and Lead Generation Specialist at Saphetor
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Contact Information
us****@****om
(386) 825-5501
Location
Madrid, Community of Madrid, Spain, ES
Languages
  • Inglés Full professional proficiency
  • Español Native or bilingual proficiency

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Credentials

  • C1 Advanced (CAE)
    Cambridge Assessment English
    Feb, 2017
    - Nov, 2024
  • Permiso de Conducir B
    Dirección General de Tráfico

Experience

  • Saphetor
    • Switzerland
    • Biotechnology Research
    • 1 - 100 Employee
    • Inside Sales and Lead Generation Specialist
      • Jul 2023 - Present

      - Collaborating with Business Development Manager and initiating first sales contact with prospect- Work existing client base to maintain and upsell revenue opportunities- Work with distributor network to ensure leads are tracked and followed up with- Support local sales and customer relations in Spain- Collaborate with Marketing on lead generation activities including webinars and conferences- Collaborate with Commercial Team on customer retention and feedback activities

    • Client Success Intern
      • Jan 2023 - Jun 2023

      - Creating and maintaining long-lasting and healthy relationships with customers by building trust and transparency.- Support upselling and cross-selling efforts by identifying new opportunities.- Assist in onboarding new clients and enhancing customer training.- Collaborate with various teams (BD-Sales, Marketing, Support, Billing).- Participate in Client Success activities and special projects as required.

  • VIVOLABS
    • Spain
    • Biotechnology Research
    • 1 - 100 Employee
    • Diagnóstico Genético Molecular
      • Jun 2021 - Jun 2022

      Diagnóstico genético molecular. Prácticas extracurriculares en junio y julio de 2021. Realización de Trabajo de Fin de Grado durante el curso universitario 2021/2022: Desarrollo de un Método de Genotipado de CYP2D6 (Haplotipo y CNV). Diagnóstico genético molecular. Prácticas extracurriculares en junio y julio de 2021. Realización de Trabajo de Fin de Grado durante el curso universitario 2021/2022: Desarrollo de un Método de Genotipado de CYP2D6 (Haplotipo y CNV).

  • Inter-Líneas
    • Education Administration Programs
    • 1 - 100 Employee
    • Profesor de clases particulares
      • Sep 2018 - Jun 2022

Education

  • Universidad CEU San Pablo
    Grado en Genética
    2018 - 2022
  • Colegio Sagrado Corazón Rosales
    2012 - 2018
  • The English Montessori School
    2003 - 2012

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