Experience

Entreposto Máquinas

• Portugal
• International Trade and Development
• 1 - 100 Employee

• Parts Manager

  • Apr 2021 - Present

  - Parts business coordination for all brands with direct report to company management;- Business plan development and control. Marketing plan definition and control;- Parts stock and logistics coordination;- Market analysis and price repositioning;- Dealer network management;- Retail direct sales management and coordination;- IT consultant for enterprise DMS and Business intelligence software;-- MMR management;-- Factory portals management;-- Mobility DMS software management (for service technicians). Show less

• Warranty Manager

  • Apr 2021 - Present

  - Plan, propose, implement and control all necessary actions required to the development of al activities related to the Warranty Department;- Ensure the enforcement of each manufacturer warranty policy.

• Branch Operations Manager

  • Apr 2021 - Present

  - Sales and After Sales management of Faro branch;- Industrial, Agricultural and Materials Handling equipment sales coordination.

• Branch Workshops Manager

  • Jan 2018 - Mar 2021

  - After Sales, Warehouse and Logistics management at Setúbal branch;- After Sales management at Leiria branch.

• After Sales and Technical Manager

  • Jul 2016 - Mar 2021

  - MMR management;- Internal portal for legal Periodic Security Checks management;- Factory portals management;- Defining KPIs and obtaining data for statistical analysis;- Promote the continuous improvement of maintenance services;- Standardization of processes;- Mobility DMS software management (for service technicians);- IT Consultant for DMS and Business Intelligence software.

• Maintenance Contracts Manager

  • Jan 2012 - Jun 2016



GEFCO

• United States
• Machinery Manufacturing
• 1 - 100 Employee

• Intern

  • Sep 2011 - Dec 2011

  Professional Internship (IEFP) Professional Internship (IEFP)


Zagope - Engineering & Construction
• Portugal
• Construction
• 400 - 500 Employee
• Maintenance Engineer

  • Oct 2008 - Dec 2010

Sousa Pedro
• France
• Construction
• Intern Site Manager

  • Dec 2007 - Sep 2008