Experience

JASON Moçambique
• Mozambique
• Human Resources Services
• 1 - 100 Employee
• HR Operational Specialist

  • Jul 2023 - Present


Nedbank Moçambique

• Mozambique
• Banking
• 200 - 300 Employee

• Compliance Officer

  • Jun 2022 - Jun 2023

  • Adequacy Reports;• Effectiveness Reports;• Prudentials Reports.

• Quality Specialist

  • Apr 2020 - May 2022

  • Customer Service. Information and complaints management;• Client Servicing processes improvement;• Project MCCP (Market Conduct & Culture Programme) and Clientricity;

• Operational Risk Analyst

  • Jun 2017 - Apr 2020

  • Assessment of operational risk of account opening processes abd periodic updates of these customer processes;• Supervision analysis and validation of account opening processes, in order to mitigate operational rusk culminating in BoM sanctions;• Supervision and analysis of Treasury and Cash Operations;• Control of Data Recovery;• Client relationship management;



SIGA, S.A.

• Real Estate

• Administrative Assistant

  • Oct 2015 - May 2017

  • HR and Office Management; • Archive documentation; • Processing and Payment of INSS. • HR and Office Management; • Archive documentation; • Processing and Payment of INSS.



AT - Autoridade Tributária

• Government Administration
• 100 - 200 Employee

• Internship Trainee

  • May 2015 - Sep 2015

  Internship in the Human Resources and Finance Departments. Internship in the Human Resources and Finance Departments.