Experience

Centene Corporation

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Scrum Master

  • Apr 2021 - Present

  • Facilitate Agile ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives, utilizing effective communication, team facilitation, and active listening skills. • Addressed and resolved conflicts, applying conflict resolution techniques, agile metrics, and continuous improvement principles. • Effectively communicate with stakeholders, understanding their requirements and providing regular updates, utilizing stakeholder communication, relationship building, and agile reporting skills. • Collaborate with the product owner and development team to prioritize user stories, utilizing agile estimation techniques, backlog grooming, and effective planning. • Conducts retrospectives and implemented action plans to optimize team processes, leveraging retrospectives, process optimization, and data-driven decision-making skills. • Provide guidance and support as an Agile Coach and Mentor, enhancing the team's understanding of Scrum and fostering a self-organizing culture. • Maintain strong stakeholder engagement, addressing their concerns and aligning project progress with expectations. • Implement effective communication channels and facilitated transparency between the development team and stakeholders. • Utilize agile estimation techniques such as planning poker to ensure accurate and achievable sprint commitments. • Leverage agile metrics and data analysis to track team performance and identify areas for continuous improvement. • Collaborate with cross-functional teams to promote collaboration, knowledge sharing, and continuous learning, fostering a culture of innovation and adaptability within the organization. Show less



Ambetter Health

• United States

• Scrum Master

  • Feb 2018 - Mar 2021

  • Facilitated & lead all Scrum events, such as Sprint Planning, Backlog grooming, Reviews and Retrospectives. • Coached development team on Scrum principles & practices. • Removed obstacles, and managed dependencies of tasks. • Coached Product Owner on effective user story writing, acceptance criteria, definition of ready & definition of done. • Guided Product Owner on grooming and managing Product Backlog • Facilitated scrum of scrum meetings with onshore & offshore teams to provide visibility of team’s work And coordinating cross-team dependencies. • Identified and removed impediments to development team progress and protected teams from outside distractions. • Track Scrum team velocity and other metrics. • Used frequent retrospectives to encourage continuous improvement of quality, productivity, and efficiency. • Conducted PI planning involving multiple-component team to plan for 5-6 Sprints and aligned team objectives with strategic objectives, identify risk and dependencies and demonstrate progress using burndown charts. Show less