Sheikh Hasan

Operations Manager at Ruvati
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Contact Information
us****@****om
(386) 825-5501
Location
Round Rock, Texas, United States, US
Languages
  • Bengali Native or bilingual proficiency
  • English Full professional proficiency

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5.0

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Kwan Segal, SPHR, EMBA 🌎

Intelligent, accountable, and creative are the top three qualities that come to my mind when I think of Hasan. I've known Hasan since August 2021. He has joined our data analytics internship program and collaborated with a team of five to clean user data and build an analytics dashboard to help my company evaluate our user journey and design campaigns to engage them. Hasan has been a valued member of my company during his internship, and I am certain he will continue to pursue greatness throughout his life. He is dedicated, reliable, and passionate about data/project management. He is the best team player any team could ever have! For those reasons and many more, I strongly recommend Hasan to any company in the future.

S. M. Morshed Parvez

Riakib ( Bhai) is a man of "unpredictable answers". He has easy answers of difficult question; that amuses me the most. He is more a visionary leader rather of a day to day manager. For the top levels he is the best suits, medium in mid level and just goes at entry level.His output increases in accordance with this directive capacity and leading eligibility. I wish him all the success in life.

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Credentials

  • Mindvalley Certified Hypnotherapist
    Mindvalley
    Mar, 2023
    - Nov, 2024
  • Business Analytics Graduate Certificate
    Illinois State University
    Dec, 2020
    - Nov, 2024
  • Certified Six Sigma Green Belt
    International Six Sigma Institute™
    Dec, 2020
    - Nov, 2024
  • Scrum Master Accredited Certification™
    International Scrum Institute™
    Oct, 2020
    - Nov, 2024
  • Advanced Course on Research Methodology
    University of Dhaka
    Mar, 2018
    - Nov, 2024
  • Diploma in Information System Management
    Aptech Computer Education
    May, 2002
    - Nov, 2024
  • Advanced Google Analytics
    Google analytics
    Sep, 2019
    - Nov, 2024
  • Trifacta Data Wrangler
    Trifacta
    May, 2020
    - Nov, 2024
  • Inbound Marketing Certificate
    HubSpot
    Sep, 2019
    - Nov, 2024

Experience

    • United States
    • Manufacturing
    • 1 - 100 Employee
    • Operations Manager
      • Jan 2022 - Present

      ● Leading a team of 6 members to ensure on-time orders fulfilments of 25+ dealers with 500 products ● Developed the fulfillment matrix to measure orders fulfillment performance with 95% accuracy ● Leading a team of 6 members to ensure on-time orders fulfilments of 25+ dealers with 500 products ● Developed the fulfillment matrix to measure orders fulfillment performance with 95% accuracy

    • United States
    • Professional Training and Coaching
    • 1 - 100 Employee
    • Project Manager
      • Aug 2021 - Jan 2022

      ● Led a technical project consisting of four members, to make recommendations to the CEO to identify growth initiative, helped formulate strategic direction to increase the customer base up to 15% ● Created an excel dashboard using VBA to seamlessly communicate the results of marketing operations with leadership resulting in more informed and timely decision making ● Led a technical project consisting of four members, to make recommendations to the CEO to identify growth initiative, helped formulate strategic direction to increase the customer base up to 15% ● Created an excel dashboard using VBA to seamlessly communicate the results of marketing operations with leadership resulting in more informed and timely decision making

    • United States
    • Higher Education
    • 700 & Above Employee
    • Student Personnel Manager
      • Nov 2019 - Apr 2021

      ● Oversaw 150 student workers’ hiring and orientation in the EMDH department● Conducted 7 Student Manager applicants’ recruitment process

    • Graduate Research Assistant
      • Aug 2018 - May 2020

      ● Assisted three Professors with their qualitative research projects through data collection and coding (social media sentiment analysis, brand image evaluation, and food label impact analysis)● Contributed as a moderator in three national sales competitions organized by the department

    • Bangladesh
    • Telecommunications
    • 700 & Above Employee
    • Specialist | HR Shared Service
      • May 2010 - Jun 2016

      ● Provided training to 150 technical and non-technical end users as a part of Workday ERP implementation project resulting in stronger relationships with clients and 100% success rate in clients’ ability to utilize the software ● Led the regional HR and administration team, supervised, mentored, and motivated fifty individuals (5 Regular and 45 outsourced employees) to meet KPI, and work towards organizational vision and strategic line of sight● Conducted 15 region-wide employee engagement programs spanning five regions to keep the sales, finance, and engineering teams motivated, resulting in 10% increase in employee motivation index● Managed relationships with key stakeholders to integrate organizational change management in the regions, delivering results and building trust with leadership Show less

    • Office Administrator
      • Jun 2006 - May 2010

      ● Identified a service delivery concepts, influenced stakeholders at executive level with written presentations to implement the project. Took ownership and monitor the project to ensure on time delivery. Achieved 25% in operational cost savings over five years● As a part of continuous improvement plan, communicated a process improvements idea through written and verbal communication to the leadership that improved operational time savings by 90%

    • Bangladesh
    • Telecommunications
    • 1 - 100 Employee
    • Customer Service Specialist
      • Sep 2004 - Jun 2006

      ● Created a relational database system using MS Access for managing fixed-telephone-terminal subscribers' data ● Devised and implemented customer retention & loyalty programs for 50K postpaid customers as part of the Loyalty team ● Communicating with customers in-person, through email or chat, over the phone or on social media ● Created a relational database system using MS Access for managing fixed-telephone-terminal subscribers' data ● Devised and implemented customer retention & loyalty programs for 50K postpaid customers as part of the Loyalty team ● Communicating with customers in-person, through email or chat, over the phone or on social media

Education

  • Illinois State University
    MSc in Technology, Project Management
  • Illinois State University
    MBA, Business Analytics
  • Khulna University
    Bachelor of Business Administration - BBA
  • Jhenidah Cadet College
    Higher Secondary, Science

Community

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