Receptionist

• Feb 2023 - Present

Receiving Clerk

• Sep 2022 - Mar 2023

Receiving. Customer service

Yard Associate

• Apr 2022 - Sep 2022

Construction Laborer

• Jul 2021 - Apr 2022

Use of hand tools to dig around existing utility structures Load and unload materials and equipment Perform regular cleaning of equipment, vehicles and job site Maintain all industry required Operator Qualifications once completed training and testing Use of hand tools to dig around existing utility structures Load and unload materials and equipment Perform regular cleaning of equipment, vehicles and job site Maintain all industry required Operator Qualifications once completed training and testing

Operations Associate Level I & Office Assistant

• Oct 2020 - Jul 2021

*Loads finished materials and products onto trailers safely for transportation to customers *Unloads trailers of various materials and products to be processed *Operates various industrial equipment including, but not limited to forklifts, balers, and shredders *Processes production scrap, sorts materials and bales various materials *Prepares and processes paperwork including, but not limited to unload sheets, inbound/outbound tickets as well as work orders *Customer service including, but not limited to inbound/outbound calls and emails Show less

Actively Looking for work

• Mar 2020 - Oct 2020

Billing Specialist

• Aug 2019 - Mar 2020

*Run monthly Contract Status Report (CSR) to determine work load for the month *Provide draft and final invoices to Project Managers and clients *Creating, process billing invoices and closing out of projects *Research any billing or task discrepancies during any part of the project period & make sure they are rectified *Customer service duties including, but not limited to inbound/outbound calls & emails along with *Skype Business meetings with internal/external clients, vendors and subcontractors Show less

Office Assistant

• Dec 2016 - Aug 2019

*Write up and process of invoices for customer purchases *Customer service to include inbound/outbound calls *Scheduling customer deliveries and pick up of products *Processing of payments and reviewing financial information *Write up and process of invoices for customer purchases *Customer service to include inbound/outbound calls *Scheduling customer deliveries and pick up of products *Processing of payments and reviewing financial information

Patient Service Representative

• Nov 2015 - Sep 2016

*Checking in/out patients *Customer service to include inbound/outbound calls *Reviewing and dispersing mail and faxes to appropriate medical/administrative staff *Reviewing and scanning documents into patient files *Checking in/out patients *Customer service to include inbound/outbound calls *Reviewing and dispersing mail and faxes to appropriate medical/administrative staff *Reviewing and scanning documents into patient files

Member Services Associate

• Feb 2014 - Nov 2015

*Customer service to include inbound/outbound calls and emails *Reviewing files/systems to resolve issues and/or answer questions or address concerns *Processing of payments and reviewing financial information *Connect appropriate personnel as needed for escalated issues *Customer service to include inbound/outbound calls and emails *Reviewing files/systems to resolve issues and/or answer questions or address concerns *Processing of payments and reviewing financial information *Connect appropriate personnel as needed for escalated issues

Temporary Associate

• Oct 2013 - Feb 2014

*Worked at location assigned *Norway Savings bank (Norway, ME) 10-2013 - 12-2013 Performed audit. Reviewed loan documents in company system. Filed customer files into boxes for record retention. *Maine Community Health Options (Lewiston, ME) 12-2013 - 02-2014 Customer service to include inbound/outbound calls. Processing of payments and review of financial information. *Worked at location assigned *Norway Savings bank (Norway, ME) 10-2013 - 12-2013 Performed audit. Reviewed loan documents in company system. Filed customer files into boxes for record retention. *Maine Community Health Options (Lewiston, ME) 12-2013 - 02-2014 Customer service to include inbound/outbound calls. Processing of payments and review of financial information.

Senior Mortgage Loan Processor

• May 2013 - Jun 2013

*Customer service to include inbound/outbound calls and emails *Resolved conditions placed on loans by underwriting *Reviewed documents prior to sending to underwriting for compliance *Submitted orders for title, appraisal, flood certification and tax transcripts *Coordinated with necessary parties to solve issues and meet deadlines *Customer service to include inbound/outbound calls and emails *Resolved conditions placed on loans by underwriting *Reviewed documents prior to sending to underwriting for compliance *Submitted orders for title, appraisal, flood certification and tax transcripts *Coordinated with necessary parties to solve issues and meet deadlines

Mortgage Loan Processor

• Sep 2010 - May 2013

*Managed large pipeline of loans *Resolved conditions placed by underwriter to clear loans for closing *Reviewed documents prior to sending to underwriting for compliance *Customer service to include inbound/outbound calls and emails *Coordinated with necessary parties to clear problems and meet deadlines *Managed large pipeline of loans *Resolved conditions placed by underwriter to clear loans for closing *Reviewed documents prior to sending to underwriting for compliance *Customer service to include inbound/outbound calls and emails *Coordinated with necessary parties to clear problems and meet deadlines

Security Officer

• Mar 2008 - Sep 2010

*Routine security checks of buildings/surrounding areas *Responded to emergencies *Report writing *Customer relations to include greeting guests and answering phones *Routine security checks of buildings/surrounding areas *Responded to emergencies *Report writing *Customer relations to include greeting guests and answering phones

Sales Associate

• Nov 2007 - Apr 2008

*Customer relations including answering phones & cashiering *Store clean up & stocking of merchandise *Customer relations including answering phones & cashiering *Store clean up & stocking of merchandise

Sales Associate

• May 2007 - Sep 2007

*Customer relations to include answering phones & cashiering *Store clean up, stocking, and replacing merchandise *Equipment assembly and propane tank filling *Customer relations to include answering phones & cashiering *Store clean up, stocking, and replacing merchandise *Equipment assembly and propane tank filling