Myrrha Bernadette Santiago
Senior Project Manager at Experience Digital- Claim this Profile
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Topline Score
Bio
Felix Veroya, PIE, MEng-IE, AAE, MBB, CSM, DHum
Myrrha possesses a good acumen for analytical and critical thinking and she integrated it with her business knowledge to deliver value to the organizations she has been affiliated with. I admire how she use structured approached like Lean Six Sigma DMAIC and integrate it with her Industrial Engineering skillset and domain expertise to bring significant impact to the industry! Continue to be #significantlybetter, Myrrha! ✨
Kenneth Lopez
Myrr is one of the project managers when the digital transformation journey of our company started. She demonstrated expertise in creating and maintaining project deliverables. A fearless, optimistic and a reliable team player
Meloudy Yodico, ECE
Myrrha makes sure that project deliverables are met on time. I love how she managed to have everything on track. She is highly motivated, reliable, and pleasant to work with.
Felix Veroya, PIE, MEng-IE, AAE, MBB, CSM, DHum
Myrrha possesses a good acumen for analytical and critical thinking and she integrated it with her business knowledge to deliver value to the organizations she has been affiliated with. I admire how she use structured approached like Lean Six Sigma DMAIC and integrate it with her Industrial Engineering skillset and domain expertise to bring significant impact to the industry! Continue to be #significantlybetter, Myrrha! ✨
Kenneth Lopez
Myrr is one of the project managers when the digital transformation journey of our company started. She demonstrated expertise in creating and maintaining project deliverables. A fearless, optimistic and a reliable team player
Meloudy Yodico, ECE
Myrrha makes sure that project deliverables are met on time. I love how she managed to have everything on track. She is highly motivated, reliable, and pleasant to work with.
Felix Veroya, PIE, MEng-IE, AAE, MBB, CSM, DHum
Myrrha possesses a good acumen for analytical and critical thinking and she integrated it with her business knowledge to deliver value to the organizations she has been affiliated with. I admire how she use structured approached like Lean Six Sigma DMAIC and integrate it with her Industrial Engineering skillset and domain expertise to bring significant impact to the industry! Continue to be #significantlybetter, Myrrha! ✨
Kenneth Lopez
Myrr is one of the project managers when the digital transformation journey of our company started. She demonstrated expertise in creating and maintaining project deliverables. A fearless, optimistic and a reliable team player
Meloudy Yodico, ECE
Myrrha makes sure that project deliverables are met on time. I love how she managed to have everything on track. She is highly motivated, reliable, and pleasant to work with.
Felix Veroya, PIE, MEng-IE, AAE, MBB, CSM, DHum
Myrrha possesses a good acumen for analytical and critical thinking and she integrated it with her business knowledge to deliver value to the organizations she has been affiliated with. I admire how she use structured approached like Lean Six Sigma DMAIC and integrate it with her Industrial Engineering skillset and domain expertise to bring significant impact to the industry! Continue to be #significantlybetter, Myrrha! ✨
Kenneth Lopez
Myrr is one of the project managers when the digital transformation journey of our company started. She demonstrated expertise in creating and maintaining project deliverables. A fearless, optimistic and a reliable team player
Meloudy Yodico, ECE
Myrrha makes sure that project deliverables are met on time. I love how she managed to have everything on track. She is highly motivated, reliable, and pleasant to work with.
Credentials
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Professional Agile Leadership™ I (PAL I)
Scrum.orgAug, 2022- Oct, 2024 -
AWS Partner: Accreditation (Business)
Amazon Web Services (AWS)Jun, 2022- Oct, 2024 -
AWS Partner: Accreditation (Technical)
Amazon Web Services (AWS)Jun, 2022- Oct, 2024 -
Learning ITIL®
LinkedInJul, 2021- Oct, 2024 -
Professional Scrum Master I
Scrum.orgJun, 2021- Oct, 2024 -
Agile Software Development: Scrum for Developers
LinkedInMay, 2021- Oct, 2024 -
Managing Project Stakeholders
LinkedInMay, 2021- Oct, 2024 -
Microsoft Project Quick Tips
LinkedInMay, 2021- Oct, 2024 -
Project Management Foundations: Budgets
LinkedInMay, 2021- Oct, 2024 -
Project Management Foundations: Communication
LinkedInMay, 2021- Oct, 2024 -
Project Management Foundations: Risk
LinkedInMay, 2021- Oct, 2024 -
Project Management Foundations: Teams
LinkedInMay, 2021- Oct, 2024 -
Scrum: Advanced
LinkedInMay, 2021- Oct, 2024 -
Project Management Foundations
LinkedInApr, 2021- Oct, 2024 -
Project Management Foundations: Ethics
LinkedInApr, 2021- Oct, 2024 -
Project Management Foundations: Requirements
LinkedInApr, 2021- Oct, 2024 -
Project Management Foundations: Schedules
LinkedInApr, 2021- Oct, 2024 -
Project Management Foundations: Small Projects
LinkedInMar, 2021- Oct, 2024 -
Lean Six Sigma Green Belt Training
Ask Lex PH AcademyFeb, 2019- Oct, 2024 -
Associate ASEAN Engineer
AFEO Governing BoardNov, 2018- Oct, 2024 -
Certified Lean Six Sigma Yellow Belter
SAS Management IncorporatedMay, 2018- Oct, 2024 -
Certified Industrial Engineer
Philippine Institute of Industrial Engineers - Industrial Engineering Certification BoardFeb, 2018- Oct, 2024 -
Civil Service Examination Passer - Professional Level
Civil Service Commission
Experience
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Experience Digital
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Brazil
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Marketing Services
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1 - 100 Employee
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Senior Project Manager
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Feb 2022 - Present
• Leading, supporting, and motivating cross-functional project teams in delivering end-to-end innovation and process improvement projects utilizing Microsoft technology and capabilities on time, within budget, and within scope in a compliant and reliable manner • Responsible for the change management process and new scope of work planning and estimation • Serving as the primary contact and providing communication and documentations for internal and external customers on assigned projects • Devising and implementing project management good practices and process improvements among the PMO department of the company • Involved in the hiring process of qualified team members
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Collabera Philippines
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Philippines
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IT Services and IT Consulting
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1 - 100 Employee
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Project Manager
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Aug 2021 - Dec 2021
• Managed full lifecycle IT projects of one of the Philippines’ leading telecommunications companies using agile and waterfall methodologies • Led a team of Infrastructure Designers, Infrastructure Architects, Solutions Designers, Solutions Architects, Business Analysts, System/Network/Firewall Administrators, Security Architects, Service Transition Analysts, Scrum Team (Developers and Testers), 3rd-Party Vendors, who provided business solutions to internal company projects and initiatives • Oversaw the entire project to ensure that project team was within schedule, budget, and scope; and complies with the company's processes and SLA’s • Created and maintained project management plan and documentations necessary to monitor and control the project end-to-end • Ensured timely and accurate project reporting to stakeholders i.e. project sponsors, delivery leads/heads, PMO, project team, upper management, etc. Projects and/or Involvement: 1. Led the DevOps/ CI/CD implementation i.e. agile delivery enablement, test driven development execution, site reliability engineer training on an enterprise Content Management System which is a presentation layer for exposing web, mobile app content and functions to external customers 2. Led the development, channel migrations, backend readiness, production bug fixes, infrastructure resiliency enhancement of the Payment Services platform which is being utilized by digital channels/mobile apps for online payment transactions and payment gateway integrations 3. Led the delivery of infrastructure for building the resiliency and modernizing an Enterprise Service Bus i.e creating SIT & DR Workloads on AWS, Production Workload on premise, adding new microservices clusters 4. Led the initiation and planning phases of infrastructure delivery for SecDevOps 5. Led the initiation and planning phases of infrastructure (containers) delivery for online gaming
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Metro Pacific Tollways Corporation
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Philippines
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Utilities
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200 - 300 Employee
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IT/Digital & Analytics Project Management Specialist
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Oct 2019 - Jun 2021
• Assigned on Project Delivery of IT and Digital & Analytics Projects and Initiatives of the company, especially those that are developed internally by the Application Development Shared Services and by 3rd Party Service Provider/Solution vendor; being the link between the business and the solution•Accountable for the Project Management, Business Requirements Document, Business Analysis, and Process Improvement for the assigned projectProjects and/or Involvement:1. Human Capital Management System Project Implementation across MPTC group (with 9 Business Units in scope - >2000 employees)2. MPTC External and Internal Mobile Apps Design and Delivery3. Other Involvements• Devised templates for Solutions Delivery and Business Consumptions i.e. Project Requirement Form, Project Initiation Form, Project Charter, Business Process Document Template• Creation of Department's Project Management Policy in line with PMP principles• Initiation of migration projects
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Technical and Professional Trainee (Management Trainee)
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Apr 2018 - Oct 2019
• Rotated and immersed to various Business Units and Departments across MPTC in order to develop familiarity with the whole organization and its functions -- and in doing so, application of academic and prior work experiences in the actual work environment of MPTC while leadership and technical skills are developed is expected.• Specifically, as an IE TAP Trainee, functions and expertise include: Process Improvement, Innovation, Project Management, Business Analysis, Six SigmaProjects and/or Involvement:1. Compliance and Business Excellence • Assistance in creating policies and procedures in relation to company's compliance (ISO) • Document Storage Management (Racking System)2. Environment, Safety and Health • Systemizing Occupational Incident Reporting (Excel Database) • Monitoring System for ESH Documents (e.g. Work Permits, Management Committee Reports, Fire Extinguisher Status Monitoring, Correspondences, Corrective Action Request)3. Traffic Operations • Conceptualization, Business Analysis, and Feasibility of Oversize Vehicle Permit System • Involvement in Six Sigma Project - Reduction of Incident Blockage Clearing Time4. Toll Operations • Conceptualization, Proposition, Business Analysis, Wireframing, and Feasibility of Oversize Vehicle Permit System 5. Revenue Assurance • Conceptualization, Proposition, Business Analysis, Wireframing, and Feasibility of Electronic Toll Collection (ETC Portal)6. Business Development• Conducted feasibility and financial model studies7. Internal Audit • Creation of Business Process Flows (As-Is and To-Be) for Audit Management System Project8. Technology Management • Creation of Department's Project Management Policy in line with PMP principles • Creation of PM substantial forms i.e. Project Requirement Forms, Project Charter • Acts as Assistant PM (job shadowing) • Assistance in TOR creation of systems and engagements to be outsourced
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Freelance
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Egypt
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Human Resources
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1 - 100 Employee
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Freelance Resource Speaker/Consultant
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Dec 2018 - Jan 2020
• Conducts training and talks about Industrial Engineering, Process Improvement, Innovation, and Project Management to Industrial Engineering students (e.g. Bulacan State University, La Consolacion University of the Philippines) • Accepts adviser role and panel member for Undergraduate Industrial Engineering feasibility studies • Conducts training and talks about Industrial Engineering, Process Improvement, Innovation, and Project Management to Industrial Engineering students (e.g. Bulacan State University, La Consolacion University of the Philippines) • Accepts adviser role and panel member for Undergraduate Industrial Engineering feasibility studies
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Faculty Reviewer
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Aug 2018 - Sep 2019
Facilitated Work Study review sessions to IEdeas reviewees in preparation for Industrial Engineering Certification Examination Facilitated Work Study review sessions to IEdeas reviewees in preparation for Industrial Engineering Certification Examination
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e2 Consulting Inc.
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Philippines
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Business Consulting and Services
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1 - 100 Employee
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Lean Six Sigma Yellow Belt Resource Speaker
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Jun 2019 - Jun 2019
Conducted LSSYB training for IEdeas Review Center reviewees. Conducted LSSYB training for IEdeas Review Center reviewees.
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Refinette Cosmetic Manufacturing Corporation
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Philippines
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Personal Care Product Manufacturing
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1 - 100 Employee
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On-the-Job Trainee
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Apr 2016 - May 2016
• Conducted regular inspections and Time and Method Study in the production area; reported to IE Supervisors and Managers • Lead process improvement project through balancing the production line • Conducted regular inspections and Time and Method Study in the production area; reported to IE Supervisors and Managers • Lead process improvement project through balancing the production line
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Education
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Bulacan State University
Bachelor of Science - BS, Industrial Engineering -
Ask Lex PH Academy
Lean and Six Sigma Green Belt Training