Myriam Duval

Procurement & Supply Chain Group Leader at EMS - Electro Medical Systems
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Contact Information
us****@****om
(386) 825-5501
Location
Lausanne, Vaud, Switzerland, CH
Languages
  • Français Native or bilingual proficiency
  • Anglais Full professional proficiency
  • Allemand Limited working proficiency
  • Espagnol Professional working proficiency

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Carmela Saffioti

Je recommande vivement Myriam qui a été ma responsable pendant presque 2 ans dans un service de Customer Service à échelle internationale. Professionnelle et compétente dans son domaine, Myriam est une personne accessible et humaine qui permet à son équipe de se sentir à l'aise et à l'écoute et qui porte les activités de l'entreprise avec enthousiasme.

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Experience

    • Switzerland
    • Medical Equipment Manufacturing
    • 300 - 400 Employee
    • Procurement & Supply Chain Group Leader
      • Mar 2022 - Present

    • Switzerland
    • Food and Beverage Services
    • 700 & Above Employee
    • Supply Chain Manager
      • Apr 2020 - Apr 2021

      - Responsible to buy, transport and sell Technical Equipment (CAPEX) for the Nestle affiliates wordwide - Managed orders & tracked shipments with suppliers, freight forwarders, shipping lines and local agents - Launched & followed-up transport tenders to optimize the freight costs for our Nestle affiliates - Established & monitored shipping instructions to suppliers, carriers and customers - Managed transport flows (Road, Sea and Air), including out of gage containers and multimodal transport - Improved Stantard Way of Working and trained colleagues to treat and manage our orders effectively - Managed invoicing monthly as per the Value Invoice Forecast and monitored Blocked & Parked Invoices Show less

    • Switzerland
    • Food and Beverage Services
    • 700 & Above Employee
    • Physical Logistics Specialist
      • May 2018 - Feb 2019

      - Managed global transport projects & tenders, negotiated prices & conditions with carriers - Built and tracked KPIs to measure our transport service providers’ performances - Identified internal and external opportunities to generate transport cost savings - Managed escalations, delays, risks of out of stock to ensure customers’ satisfaction - Launched and monitored the global freight forwarding tender 2019 for the CAPEX activity - Monitored regular meetings with our carriers and freight forwarders to identify areas of improvements Show less

    • Belgium
    • Mining
    • 700 & Above Employee
    • Procurement and Logistics Manager
      • Nov 2016 - Mar 2018

      - Managed Trading & Logistics Operations for the Overseas division & supervised 3 Logistics Officers - Supervised Procurement Administration: PO/SO, invoicing, transport and customs documentation… - Coordinated production plannings and loadings with our suppliers in Europe, Africa & Asia - Organized deliveries by trucks, containers, bulk & conventional vessels worldwide - Controled stock replenishments and warehouse inventories - Managed the Customer Service: handled customers’ requests and issues until resolution Show less

    • Switzerland
    • Automotive
    • 1 - 100 Employee
    • Procurement and Logistics Manager
      • Jun 2013 - Sep 2016

      - Mangaged up to 500 orders per month from 40 suppliers across 10 countries (TO > 70M€/year)- Supervised a team of 7 Supplier Account Managers and 8 Operations Officers- Reinforced our sourcing markets by integrating new suppliers in Europe (PL, CZ, HU)- Implemented and monitored KPIs to analyze & improve our suppliers’ and carriers’ performances- Ensured monthly stock and sales forecasts, managed stock replenishment & inventory controls - Monitored Logistics Operations: european transport workflows, cross-docking, customs clearance- Managed Customer Service: 1000 requests a month (average response time < 48h) Show less

    • Business Account Manager
      • Sep 2011 - May 2013

      - Developed our point of sales network & managed a portfolio of 35 dealerships (TO > 15M€/year)- Negotiated and monitored full-term contracts with my key accounts & achieved monthly sales goals- Managed complaints resolution with the Customer Service to maintain a high level of satisfaction- Involved my partners in projects related to the automotive sales activity (open days, motor shows)- Trained my key accounts to use sales techniques, CRM softwares and shared platform

    • United Kingdom
    • Information Technology & Services
    • 200 - 300 Employee
    • Assistant Retail Account Manager
      • Mar 2011 - Aug 2011

      - Managed weekly stock and sales forecasts & analyzed the sales’ performances - Administrated the sales reporting tool & shared monthly results - Implemented action plan presentations for the Sales Specialists team to prepare store visits - Supported the Store-In-Store Sales team to improve and optimize the shelf space - Followed-up marketing plans and incentive programs with channel and retail partners - Managed weekly stock and sales forecasts & analyzed the sales’ performances - Administrated the sales reporting tool & shared monthly results - Implemented action plan presentations for the Sales Specialists team to prepare store visits - Supported the Store-In-Store Sales team to improve and optimize the shelf space - Followed-up marketing plans and incentive programs with channel and retail partners

    • France
    • Beverage Manufacturing
    • 700 & Above Employee
    • Assistant Brand Manager Ricard & Pacific
      • Jul 2009 - Jun 2010

      - Developed sales tools and POS advertising (vouchers, diplays, corners…) for Ricard and Pacific brands - Implemented promotional campaigns, measured and analyzed brand awereness (IPSOS) - Analyzed our brands’ and competitors’ performances & provided monthly reports (ACNielsen) - Developed the brand website and on-line store, created & administrated social network pages - Developed sales tools and POS advertising (vouchers, diplays, corners…) for Ricard and Pacific brands - Implemented promotional campaigns, measured and analyzed brand awereness (IPSOS) - Analyzed our brands’ and competitors’ performances & provided monthly reports (ACNielsen) - Developed the brand website and on-line store, created & administrated social network pages

Education

  • Advance Operations Management School
    APICS certification Logistics Transport Distribution
    2022 - 2022
  • Toulouse Business School
    Master in Business Management
    2007 - 2011
  • Escuela Superior Europea de Comercio, Barcelone, Espagne
    Master in Business Management
    2010 - 2010
  • Lycée Saint Charles
    HEC preparatory classes preparing for the entrance exam to French business schools
    2005 - 2007

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