Myria Knott-Johnson
Support Specialist at LifeMasters Supported SelfCare- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Mandy Bryant (she/her)
I had several opportunities to observe Myria's communication and problem-solving skills while we were both employed with LifeMasters. Myria's communication style is warm, firm, and professional. Even when dealing with difficult clients and other contacts, Myria is persistent in respectfully directing the conversation to a productive end goal. Staff within and outside of her department often sought her counsel on how to deal with a difficult business situation. Myria is also a natural leader because it's important to her to know her subject matter, and she does. Our customers loved hearing from Myria--she'd even have to warmly redirect the conversation when customers wanted to chat excessively, and did so in a way that still made them feel cared for. I also observed Myria training her co-workers in a manner that made them feel safe to try new things and learn. I would love the opportunity to work with Myria again. Her positive attitude and warmth light up any environment she enters.
Catherine Manriquez
Myria and I started at LifeMasters on the same date and worked closely for 7 years. She is a fantastic, upbeat person in general. She is dependable, professional, caring and dedicated in her work. All of the qualities she posses would make any organization lucky to employ her.
Mandy Bryant (she/her)
I had several opportunities to observe Myria's communication and problem-solving skills while we were both employed with LifeMasters. Myria's communication style is warm, firm, and professional. Even when dealing with difficult clients and other contacts, Myria is persistent in respectfully directing the conversation to a productive end goal. Staff within and outside of her department often sought her counsel on how to deal with a difficult business situation. Myria is also a natural leader because it's important to her to know her subject matter, and she does. Our customers loved hearing from Myria--she'd even have to warmly redirect the conversation when customers wanted to chat excessively, and did so in a way that still made them feel cared for. I also observed Myria training her co-workers in a manner that made them feel safe to try new things and learn. I would love the opportunity to work with Myria again. Her positive attitude and warmth light up any environment she enters.
Catherine Manriquez
Myria and I started at LifeMasters on the same date and worked closely for 7 years. She is a fantastic, upbeat person in general. She is dependable, professional, caring and dedicated in her work. All of the qualities she posses would make any organization lucky to employ her.
Mandy Bryant (she/her)
I had several opportunities to observe Myria's communication and problem-solving skills while we were both employed with LifeMasters. Myria's communication style is warm, firm, and professional. Even when dealing with difficult clients and other contacts, Myria is persistent in respectfully directing the conversation to a productive end goal. Staff within and outside of her department often sought her counsel on how to deal with a difficult business situation. Myria is also a natural leader because it's important to her to know her subject matter, and she does. Our customers loved hearing from Myria--she'd even have to warmly redirect the conversation when customers wanted to chat excessively, and did so in a way that still made them feel cared for. I also observed Myria training her co-workers in a manner that made them feel safe to try new things and learn. I would love the opportunity to work with Myria again. Her positive attitude and warmth light up any environment she enters.
Catherine Manriquez
Myria and I started at LifeMasters on the same date and worked closely for 7 years. She is a fantastic, upbeat person in general. She is dependable, professional, caring and dedicated in her work. All of the qualities she posses would make any organization lucky to employ her.
Mandy Bryant (she/her)
I had several opportunities to observe Myria's communication and problem-solving skills while we were both employed with LifeMasters. Myria's communication style is warm, firm, and professional. Even when dealing with difficult clients and other contacts, Myria is persistent in respectfully directing the conversation to a productive end goal. Staff within and outside of her department often sought her counsel on how to deal with a difficult business situation. Myria is also a natural leader because it's important to her to know her subject matter, and she does. Our customers loved hearing from Myria--she'd even have to warmly redirect the conversation when customers wanted to chat excessively, and did so in a way that still made them feel cared for. I also observed Myria training her co-workers in a manner that made them feel safe to try new things and learn. I would love the opportunity to work with Myria again. Her positive attitude and warmth light up any environment she enters.
Catherine Manriquez
Myria and I started at LifeMasters on the same date and worked closely for 7 years. She is a fantastic, upbeat person in general. She is dependable, professional, caring and dedicated in her work. All of the qualities she posses would make any organization lucky to employ her.
Experience
-
LifeMasters Supported SelfCare
-
United States
-
Hospitals and Health Care
-
1 - 100 Employee
-
Support Specialist
-
Feb 2002 - Sep 2008
2/02- 09/17/08 Clinical Service Assistant/Support Specialist, LifeMasters Supported SelfCare Under minimal supervision, plans, prioritizes, organizes, and manage assignments involving multiple tasks. Provide support to the clinical services staff by assisting in collecting participant's data for computer entry. Creates and maintain participant charts. File documents into participant charts as needed. Assist in faxing exception reports to MD offices… Show more 2/02- 09/17/08 Clinical Service Assistant/Support Specialist, LifeMasters Supported SelfCare Under minimal supervision, plans, prioritizes, organizes, and manage assignments involving multiple tasks. Provide support to the clinical services staff by assisting in collecting participant's data for computer entry. Creates and maintain participant charts. File documents into participant charts as needed. Assist in faxing exception reports to MD offices. Retrieves messages from the clinical voicemail and distributes information to the appropriate departments. Reassignment of clinical nurse consultants and health educators scheduled calls as needed. Prepares correspondence, including letters and memorandums, schedules and other materials as needed. Assist in running both routine and non-routine reports as needed. Performs special projects and other duties as assigned Show less 2/02- 09/17/08 Clinical Service Assistant/Support Specialist, LifeMasters Supported SelfCare Under minimal supervision, plans, prioritizes, organizes, and manage assignments involving multiple tasks. Provide support to the clinical services staff by assisting in collecting participant's data for computer entry. Creates and maintain participant charts. File documents into participant charts as needed. Assist in faxing exception reports to MD offices… Show more 2/02- 09/17/08 Clinical Service Assistant/Support Specialist, LifeMasters Supported SelfCare Under minimal supervision, plans, prioritizes, organizes, and manage assignments involving multiple tasks. Provide support to the clinical services staff by assisting in collecting participant's data for computer entry. Creates and maintain participant charts. File documents into participant charts as needed. Assist in faxing exception reports to MD offices. Retrieves messages from the clinical voicemail and distributes information to the appropriate departments. Reassignment of clinical nurse consultants and health educators scheduled calls as needed. Prepares correspondence, including letters and memorandums, schedules and other materials as needed. Assist in running both routine and non-routine reports as needed. Performs special projects and other duties as assigned Show less
-
-
Education
-
California State University-Sacramento
-
San Jose State University
-
American River College
-
UCDMC
Community
