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Experience

    • United States
    • Retail
    • 1 - 100 Employee
    • Senior Operations Manager
      • May 2022 - Present

    • Production Controller
      • Jun 2021 - May 2022

    • United States
    • Retail
    • 1 - 100 Employee
    • Operations Manager
      • Jun 2020 - Jun 2021
    • Mexico
    • Appliances, Electrical, and Electronics Manufacturing
    • 1 - 100 Employee
    • Executive Team Leader
      • May 2016 - Jun 2020
    • Morocco
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Store Manager
      • Jan 2014 - Apr 2016

    • Store Manager
      • Sep 2010 - Jan 2014

      • Managed store sales and profit daily.• Ensured inventory control.• Monitored store payroll and non-payroll expenses to achieve annual expense goals. • Ensured all positions filled by recruiting, interviewing, and selecting quality associates.• Maintained high store morale to reduce turnover.• Coached and developed team to improve performance.• Earned Pacesetter Store Award by delivering sales, profit, and relentless customer care among the top ten percent of the division. Show less

    • Assistant Store Manager
      • Jun 2008 - Sep 2010

      • Exceeded store sales and profit plans through the training, coaching, and managing of the Area Sales Managers.• Coached store on the execution of quality customer service.• Communicated with merchants regarding merchandise issues.• Ensured merchandise consistently presented in store and to company standards.• Coordinated year-end and mid-year inventory strategies to ensure execution in a timely and efficient manner.• Provided effective coaching to Area Sales Managers to improve their performance, and aid in their ability to provide the same for their associates.• Assisted Area Sales Managers with recruiting, interviewing, selecting and retaining quality associates and ensured positions are filled in a timely manner.• Achieved Merchandise Coordinator of the Year Award in 2009. Show less

    • Assistant Store Manager
      • Dec 2006 - Jun 2008

    • Assistant Store Manager
      • Jul 2006 - Dec 2006

      New Store Opening.

    • Area Sales Manager
      • Aug 2005 - Jul 2006

      • Motivated and coached department sales associates to meet and exceed approach rate, sales per hour, units per transaction and credit application goals.• Conducted timely reviews and communicated development needs with associates.• Maintained department morale through efficient, timely communications of policies.

    • Area Sales Manager
      • Apr 2004 - Aug 2005

    • India
    • Writing and Editing
    • Co Sales Manager
      • Jul 2003 - Apr 2004

      • Recruit, interview, and train sales associates to achieve store sales goals. • Assisted store manager with visual set ups on a monthly basis. • Ensured quality customer service was a culture in store. • Recruit, interview, and train sales associates to achieve store sales goals. • Assisted store manager with visual set ups on a monthly basis. • Ensured quality customer service was a culture in store.

Education

  • University of West Alabama
    Bachelor of Business Administration (B.B.A.), Business Administration and Management, General
    1999 - 2003

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