Myouren Shanmugalingam

Field Application Engineer at AudioCodes
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Contact Information
us****@****om
(386) 825-5501
Location
Dandenong, Victoria, Australia, AU
Languages
  • Tamil Full professional proficiency
  • Sinhalese Limited working proficiency
  • English Full professional proficiency

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Methsiri Kumara Thanthirige

He worked in the NOC during this period and gained a considerable experience in transport and access technologies covering both IP and TDM domains. He is a hard worker, a dependable individual and always puts his maximum effort to deliver good results. He is highly recommended for any prospective opportunity.

Nadun Gunawardana

I had the privilege of working with Myouren Shanmugalingam in solutions team for more than three year at Huawei Sri Lanka. Myouren is proactive, result oriented, responsible and technically sound employee and he is always ready to put all his energy and time to get the job done. He has an exceptional Technical and analytical skill in Telecommunication domain. On top of that Myouren is a peoples person with lot of soft skills such as people relations and negotiations with great vision for his work. His focus keeps everything moving smoothly, he makes sure all the deadlines are met, and makes sure that whatever project he is working on meets the highest standards. Myouren is a great asset to any company

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Credentials

  • CCNA
    -
    Jan, 2017
    - Nov, 2024
  • CCNA
    Cisco

Experience

    • Israel
    • Telecommunications
    • 700 & Above Employee
    • Field Application Engineer
      • Mar 2022 - Present

    • Telecommunications
    • 700 & Above Employee
    • Unified Comms Engineer - IPTEL/VOCUS
      • Jul 2019 - Mar 2022

    • Network Operations Center Engineer
      • Jul 2017 - Jul 2019

    • Australia
    • Telecommunications
    • 1 - 100 Employee
    • Design Engineer
      • Jul 2016 - Jul 2017

      * In-depth understanding on RF/Power level calculation for HFC design requirements.* Upgrading of network capacity by using optimum Amplifiers/GNA Tap’s, Couplers and Splitters.* Ensure compliance for design rules, drafting & network architecture* Thorough understanding on Address validation and pit and pipe information * Clear understanding on TELSTRA/NBN pit and pipe infrastructure association with respective HFC cable (CX32/CX50/CX75)* Hands on experience on new trench / duct creation with relevant duct and pit fitness * Upgrade network infrastructure as per survey information * Documentation of design process including preparation of BOM/BOQ, AutoCAD design for required MDU/SDU

    • IT Technician/Engineer
      • Oct 2015 - Jul 2016

      Configuring network and security devices such as Cisco & HP switches, CCTV cameras, Biometric reader,access control system, intruder detection and intercoms.Updating drawing of networks and security solutions in AutoCAD Programming OneView system of SaabWorking on Metropolitan Remand Centre (MRC) & Marngoneet Correctional Centre (MCC) Security and Network systems upgrade/refurbishment projects Configuring network and security devices such as Cisco & HP switches, CCTV cameras, Biometric reader,access control system, intruder detection and intercoms.Updating drawing of networks and security solutions in AutoCAD Programming OneView system of SaabWorking on Metropolitan Remand Centre (MRC) & Marngoneet Correctional Centre (MCC) Security and Network systems upgrade/refurbishment projects

    • Sales & Tech
      • Jan 2015 - Oct 2015

      • Providing technical support on network devices, computers, printers etc.• Upgrade performance of notebooks and computers to meet customer expectations.• Provide customers with necessary information and knowledge related to all network devices.• Develop new business opportunities by promoting new devices and solutions to customers.• Receive and dispatch stock to customer orders. • Providing technical support on network devices, computers, printers etc.• Upgrade performance of notebooks and computers to meet customer expectations.• Provide customers with necessary information and knowledge related to all network devices.• Develop new business opportunities by promoting new devices and solutions to customers.• Receive and dispatch stock to customer orders.

    • China
    • Telecommunications
    • 700 & Above Employee
    • Product Engineer
      • May 2011 - Oct 2014

      Achievements: • Dialog Metro Ethernet network 2014• Breakthrough in Dialog IP CORE (CISCO SWAP) – 2014• Dhiraagu Microwave Project – 2014• Seychelles – CWS GPON Expansion - 2014• Dialog FTK – Microwave Modernization - 2013 • Dialog MBB Project - IP Microwave – 2012• Dialog SDH expansion - 2012/2013• Dialog Optical Fiber Network (OFN) Phase 02A, 02B, 02C - 2011 to 2013Responsibilities:Owner of transport network projects in key operators (DIALOG, DHIRAAGU, CWS)Customer requirement analysis, solution planning, and network design for transport network requirementsWorking close with Account Managers to identify new business opportunities and routinely participated in the sales processCustomer Technical Interface ManagementBidding Management for key projects such as Dialog IP CORE, Metro E, SDH expansion and Microwave ModernizationProviding GPON/ADSL/VDSL solutions for DHIRAAGU and CWSSupport other departments such as Wireless, Core network, on solutions fulfillment

    • Network Engineer
      • Aug 2010 - Mar 2011

      Provide network designs to SME’sTroubleshoot and rectify network problems of home and enterprise usersConfigure and install wireless access points and provide IT supportConfigure CISCO routers and switches for home and small enterprise users Provided Tier 1 technical support; assisted users facing network problems. Performed advanced troubleshooting, diagnostics and provided tier/level-1 solutions to network failures.Worked in coordination with team members to decrease key IT problems and complete assigned projects

    • Sri Lanka
    • Telecommunications
    • 700 & Above Employee
    • Engineering Executive
      • Sep 2004 - Sep 2007

      Ensured data center operations standards are maintained and supported including monitoring of rules, policies and alarmsResponsible for the preparing and maintenance of the log troubleshooting notes andnetwork trouble ticketsMonitored network devices such as routers, servers, switches and FirewallMonitored MPLS network using HP OpenViewConfigured and provided support for installation of Alvarian Walkair3000, Alvarian BreezMax, Airspan Wipll and Cambridge Broadband NetworksProvided assistance on P and P- Edge routers and switches of the MPLS networkConfigured and installed Cisco routers 2811,2821 and 7301Configured Switches: VLAN, RSTP, STP and VRRPResolved the customer's and network issues such as data traffic congestion, LAN segmentation, and network cable standardsProvide technical support by in website technical support, DNS, high quality emails, also provided assistance on Linux and operating system

Education

  • Northumbria University
    Bachelor's degree, Mobile Communication Technolog
    2007 - 2009
  • City & Guilds
    Graduate Diploma, Engineering council Examinations
    2005 - 2007
  • City and guilds
    Advanced technician Diploma, Telecommunications & Electronics
    2004 -

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