Mymoena Classen

Senior Revenue Assurance Specialist at PayFast
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Contact Information
us****@****om
(386) 825-5501
Location
City of Cape Town, Western Cape, South Africa, ZA
Skills

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Credentials

  • Advanced debt collecting
    The South African Law School
    Sep, 2022
    - Nov, 2024
  • Excel 2016: Advanced Formulas and Functions
    LinkedIn
    Aug, 2019
    - Nov, 2024
  • Coaching Skills for Leaders and Managers
    LinkedIn
    Jul, 2019
    - Nov, 2024

Experience

  • Payfast
    • South Africa
    • Financial Services
    • 100 - 200 Employee
    • Senior Revenue Assurance Specialist
      • Oct 2021 - Present

      Oversee debt administrator duties and provide training and support.Liaise with legal team regarding processes to follow for Liquidated & fraudulent merchants.Responsible for writing process documentation.Reporting on all accounts with outstanding balances owed due to chargebacks, refunds, business closure etc.Financial reporting on potential losses and recoveries made monthly to the Executive Team.Liaise with other teams in relation to any merchant issues or updates to processes.Provide assistance to the reconciliation team with adhoc requests relating to reconciliations and review month end reports before submitting to Finance Team.Provide assistance to Finance Manager, Financial Operations Manager & Head Of Operations with any adhoc requests.Responsible for review and evaluation of 3rd party commission invoices received monthly and confirming payments to be processed to the Accounts Receivable Clerks.Creation of reconciliation process for new payment methods from internal testing to pilot and go live. Provide reconciliation detail and approval for “go live”.Liaise with developers and external banks or 3rd party payment providers to resolve any discrepancies/anomalies relating to reconciliation Provide training to rest of Revenue Assurance team where needed Show less

    • Revenue Assurance Lead
      • Apr 2019 - Oct 2021

    • Financial Operations Specialist
      • Mar 2018 - Apr 2019

  • RCS
    • South Africa
    • Financial Services
    • 700 & Above Employee
    • Fraud Administrator
      • Oct 2015 - Feb 2018

  • Groupon
    • United States
    • Technology, Information and Internet
    • 700 & Above Employee
    • Chief Payments & Refunds Officer
      • Jan 2013 - Mar 2015

    • Refund & Fraud Agent
      • Nov 2011 - Dec 2012

    • Customer Service Agent
      • May 2011 - Nov 2011

  • Asda (Merchants/Quest)
    • Direct Customer Service Agent
      • Oct 2009 - Jan 2011

  • Builders: Warehouse, Express, Trade Depot, Superstore
    • Retail
    • 700 & Above Employee
    • Info Clerk / Receptionist
      • Feb 2008 - Jul 2009

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