Experience

SupplyWell

• United Kingdom
• Education Administration Programs
• 1 - 100 Employee

• Teaching Assistant

  • Dec 2022 - Present

  Working with a range of students in secondary education with a range of educatiuonal needs, supporting in a one to one capacity. Working with a range of students in secondary education with a range of educatiuonal needs, supporting in a one to one capacity.



Crosslands

• Newcastle upon Tyne, England, United Kingdom

• Digital Marketing Apprentice

  • Jan 2021 - Jul 2022

  In this role I helped not only with the upkeep of existing networks such as Facebook, Instagram and Twitter, but helped pioneer new markets, such as the implimentation of YouTube, the creation of a jobs listing board to help broaden their reach, and the increase of blog posts, to create lots of exciting, dynamic content to help with SEO. I also helped work with publishers and event sponsors to help with book launches, and with the creation of a new wing of the organisation, Crosslands Forum. In this role I helped not only with the upkeep of existing networks such as Facebook, Instagram and Twitter, but helped pioneer new markets, such as the implimentation of YouTube, the creation of a jobs listing board to help broaden their reach, and the increase of blog posts, to create lots of exciting, dynamic content to help with SEO. I also helped work with publishers and event sponsors to help with book launches, and with the creation of a new wing of the organisation, Crosslands Forum.



Heirs Magazine

• Writer and Marketer

  • Apr 2021 - May 2022

  Working with Heirs Magazine as a writer, podcaster, marketer and designer. Working with Heirs Magazine as a writer, podcaster, marketer and designer.



Adecco

• Switzerland
• Staffing and Recruiting
• 700 & Above Employee

• Contractor

  • Dec 2020 - Dec 2020

  Working for the DWP via an Adecco contract with Serco, providing assistance to the Universal Credit support line. Working for the DWP via an Adecco contract with Serco, providing assistance to the Universal Credit support line.



CITY CHURCH MANCHESTER

• United Kingdom
• Religious Institutions
• 1 - 100 Employee

• Media and Networking Consultant

  • Jan 2018 - Dec 2020

  Working to establish the sustainable development of the organisation's current social media, boosting engagement and increasing outreach. In addition to creating a weekly framework for the organisation's posting, and how they can best grow and maintain their networks.

• Assistant Student Co-ordinator

  • Sep 2018 - Dec 2019



Ticketmaster

• United States
• Entertainment Providers
• 700 & Above Employee

• Customer Service Advisor

  • Feb 2020 - Aug 2020

  Taking inbound calls from customers and trying to assist them with any queries or issues which may have presented to themselves. Whether this was lost tickets, booking errors, refunds, venue queries, this role was a fast paced environment where we were tasked with offering the best levels of care to the customers, whilst operating under a fairly strict company policy. It's a role that required both large amounts of empathy and compassion, pragmetism, as well as quick thinking and problem solving capabilities. Show less



Hiscox

• Bermuda
• Insurance
• 700 & Above Employee

• Renewals Administrator

  • Apr 2018 - Jul 2019

  Working to help migrate over £100 Million worth of assets in their Art and Private Client collections, stored on their current, and soon to be defunct operating system and migrating it over to the new state of the art system when policies came up for renewal. The new system was not quite ready in time, and so my role saw me taking on lots of adhoc positions and roles within the organisation, learning new skills and working with lots of highly sensitive date and clients, in a fast paced, professional environment. Show less



SKH St. Peter's Church Siu Lun Kindergarten

• Hong Kong

• English Teacher

  • Sep 2016 - Jul 2017

  In this role, I was responsible for teaching upwards of 220 children aged between 4-6 years old each week. I was working in rural Hong Kong, where English proficiency is less, and so communication and communicating effectively is of utmost importance, as you work through the language and cultural barriers. I would be responsible for taking the lesson plans, and tailoring them to the individual needs of the children in each class, with abilities varying very differently from class to class. In this role, I was responsible for teaching upwards of 220 children aged between 4-6 years old each week. I was working in rural Hong Kong, where English proficiency is less, and so communication and communicating effectively is of utmost importance, as you work through the language and cultural barriers. I would be responsible for taking the lesson plans, and tailoring them to the individual needs of the children in each class, with abilities varying very differently from class to class.



St Stephen's Church, Twickenham

• St Margarets

• Media and Communications Intern

  • Sep 2015 - Jul 2016

  In this role, I was responsible for working with the organisations print, social and digital media. Working to increase our engagement and reach, and to grow our networks, whilst still providing high quality, engaging content for deadline each week. Further areas of work included facilitating the Homeless and Vulnerable Adults drop-in each week, as well as working with the Children’s teams on Sunday. In this role, I was responsible for working with the organisations print, social and digital media. Working to increase our engagement and reach, and to grow our networks, whilst still providing high quality, engaging content for deadline each week. Further areas of work included facilitating the Homeless and Vulnerable Adults drop-in each week, as well as working with the Children’s teams on Sunday.



The Manchester Metropolitan University

• United Kingdom
• Higher Education
• 700 & Above Employee

• Academic Representation Support

  • Jun 2013 - Jun 2015

  Since June 2013, I’ve been the Course Rep Support Staff (formerly Academic Representation Support) for the Humanities, Languages and Social Sciences Faculty at MMU. In this capacity, it has been my responsibility to support the Course Reps in their role by providing a point of contact for them when issues arrive, in addition to delivering workshops to help train them, both as Students and Reps. In my role, it has been my duty to oversee to over 130 reps, helping them to make the most out of their roles, in addition to identifying areas of minimal representation, and recruiting from there, to try and make sure that every student has the necessary representation across the Faculty, so their views and grievances can be covered and resolved. Show less



Walsall Football Club Limited

• United Kingdom
• Spectator Sports
• 1 - 100 Employee

• Kiosk Personnel

  • Jan 2011 - Apr 2014

  Preparing the Kiosk for service on Matchdays, preparing and cooking produce. Checking temperatures and stock control, as well as helping to train new staff on the til.

• Silver Service Waiter

  • Jun 2010 - Apr 2014

  Working as a fully trained Silver Service Waiter at Walsall Football Club, helping to deliver; functions, weddings, sporting dinners and corporate events. Working at Walsall just short of four years, my tenure coincided with the department winning a number of prestigious awards for their catering and hospitality department, Directors Choice and League One Matchday Hospitality Award for Stadium Experience Award 2011 as well as Best Matchday Experience at the Hospitality Awards in 2011.



University College Birmingham

• United Kingdom
• Higher Education
• 500 - 600 Employee

• Chef | Waiter

  • May 2009 - May 2009

  Work Experience Work Experience