Experience

Chicago HOPES for Kids

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Site Coordinator - Literacy Mentors

  • Jun 2017 - Present

  +Run after school programs that facilitate mentoring relationships for 5-8th graders at shelters on the North and South Sides of Chicago. +Develop Curriculum +Create Internal and External Video

• Site Coordinator - Home Work Help

  • Feb 2017 - Aug 2018

  Run an after school homework and literacy program at a domestic violence shelter on the North Side of Chicago.



Giggster

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Account Executive

  • Jun 2022 - Jan 2023

  +Identify and pursue new business opportunities to increase revenue and expand Giggster's customer base. +Build and maintain relationships with customers, providing excellent customer service and responding to inquiries and requests in a timely and professional manner. +Collaborate with cross-functional teams to develop and execute sales strategies and tactics that align with business objectives. +Use data and analytics to track and analyze sales performance, identify trends, and make… Show more +Identify and pursue new business opportunities to increase revenue and expand Giggster's customer base. +Build and maintain relationships with customers, providing excellent customer service and responding to inquiries and requests in a timely and professional manner. +Collaborate with cross-functional teams to develop and execute sales strategies and tactics that align with business objectives. +Use data and analytics to track and analyze sales performance, identify trends, and make data-driven decisions to optimize sales efforts. +Attend trade shows, conferences, and other events to network and promote Giggster's services. +Stay up to date with industry trends, customer needs, and competitor activity to inform sales strategies and approaches. Show less +Identify and pursue new business opportunities to increase revenue and expand Giggster's customer base. +Build and maintain relationships with customers, providing excellent customer service and responding to inquiries and requests in a timely and professional manner. +Collaborate with cross-functional teams to develop and execute sales strategies and tactics that align with business objectives. +Use data and analytics to track and analyze sales performance, identify trends, and make… Show more +Identify and pursue new business opportunities to increase revenue and expand Giggster's customer base. +Build and maintain relationships with customers, providing excellent customer service and responding to inquiries and requests in a timely and professional manner. +Collaborate with cross-functional teams to develop and execute sales strategies and tactics that align with business objectives. +Use data and analytics to track and analyze sales performance, identify trends, and make data-driven decisions to optimize sales efforts. +Attend trade shows, conferences, and other events to network and promote Giggster's services. +Stay up to date with industry trends, customer needs, and competitor activity to inform sales strategies and approaches. Show less



Eleven04

• United States
• Media Production
• 1 - 100 Employee

• Account Manager

  • Oct 2019 - May 2022

  +Establish and maintain relationships with clients to ensure their ongoing satisfaction with Eleven04 Camera Rental House. +Identify opportunities for upselling and cross-selling services to clients to increase revenue. +Respond to client inquiries and requests in a timely and professional manner, providing accurate information and resolving any issues that arise. +Collaborate with the Operations team to ensure that orders are fulfilled and delivered on time. +Attend industry events… Show more +Establish and maintain relationships with clients to ensure their ongoing satisfaction with Eleven04 Camera Rental House. +Identify opportunities for upselling and cross-selling services to clients to increase revenue. +Respond to client inquiries and requests in a timely and professional manner, providing accurate information and resolving any issues that arise. +Collaborate with the Operations team to ensure that orders are fulfilled and delivered on time. +Attend industry events and network with potential clients to generate new business opportunities. +Stay up-to-date on industry trends, equipment, and competitor activity to inform sales and marketing efforts. +Create and develop procedures to implement department wide +Hiring and Managing Team Members +Deliver above and beyond customer service to new and existing clients

• Rental Technician

  • Sep 2018 - Oct 2019

  +Inspect, test, and maintain camera, lighting, and sound equipment to ensure it is in good working condition. +Package and prepare equipment for rental, including cleaning, charging batteries, and ensuring all necessary accessories are included. +Answer technical questions and provide support to clients regarding equipment use, troubleshooting, and repairs. +Maintain accurate records of equipment inventory, condition, and maintenance history. +Troubleshoot and repair equipment when… Show more +Inspect, test, and maintain camera, lighting, and sound equipment to ensure it is in good working condition. +Package and prepare equipment for rental, including cleaning, charging batteries, and ensuring all necessary accessories are included. +Answer technical questions and provide support to clients regarding equipment use, troubleshooting, and repairs. +Maintain accurate records of equipment inventory, condition, and maintenance history. +Troubleshoot and repair equipment when necessary and coordinate with the Operations team to ensure that repairs are made promptly. +Provide technical support during shoots and productions, including setup and operation of equipment when required.



Happy Place

• Chicago

• Production Assistant

  • Jul 2018 - Aug 2018



DePaul TV Incubator

• Chicago

• Producer/ Student Leader

  • Sep 2012 - Jun 2014

  + Pitch ideas and develop Show Bibles for DePaul TV clients and Incubator + Oversee and produce content for DePaul TV + Shoot, edit and produce various events for DePaul University and other clients + Live production and direction of events on three camera, TriCaster, setup + Pitch ideas and develop Show Bibles for DePaul TV clients and Incubator + Oversee and produce content for DePaul TV + Shoot, edit and produce various events for DePaul University and other clients + Live production and direction of events on three camera, TriCaster, setup



BBC Studios

• United Kingdom
• Broadcast Media Production and Distribution
• 700 & Above Employee

• Unscripted Development Intern

  • Sep 2013 - Nov 2013

  + Research various projects in development + Assist with the creation, writing, and proofing of treatments and decks + Assist with casting for shows in development + Performed administrative tasks as well as office runs + Actively developed projects for major TV networks + Troubleshoot and resolve computer issues + Communication with clients via email and telephone + Research various projects in development + Assist with the creation, writing, and proofing of treatments and decks + Assist with casting for shows in development + Performed administrative tasks as well as office runs + Actively developed projects for major TV networks + Troubleshoot and resolve computer issues + Communication with clients via email and telephone



B&T Distributors

• Chicago

• Office Assistant

  • Jun 2010 - Aug 2013

  + Manage and update filing, mailing and database systems + General word processing, copying an office maintenance + Assist in troubleshooting computers + Client communication via e-mail and telephone + Manage and update filing, mailing and database systems + General word processing, copying an office maintenance + Assist in troubleshooting computers + Client communication via e-mail and telephone



Chatto Hair Care

• Chicago

• Production Intern

  • Aug 2012 - Oct 2012

  + Developed and produced commercials + Developed and produced commercials



Lumiere Candie Company

• Chicago

• Office Assistant Intern

  • Jan 2012 - Jun 2012

  + Prepare, package and distribute candles to clients + Maintain database in Access + Prepare, package and distribute candles to clients + Maintain database in Access



Teeatude Inc.

• Chicago

• Office Assistant Intern

  • Dec 2011 - Jun 2012

  + Designed and printed t-shirts using high end printer + Distributed t-shirts to clients + Maintain daily records of business + Provided technology support in office + Designed and printed t-shirts using high end printer + Distributed t-shirts to clients + Maintain daily records of business + Provided technology support in office



Chicago a cappella

• United States
• Performing Arts
• 1 - 100 Employee

• Stage Manager/ Office Assistant

  • Sep 2011 - Jun 2012

  + Stage managed the singers in the group + Operated office machines --photocopiers, scanners, voice mail systems, personal computers, etc. + Communicated with internal and external clients + Created and edited correspondence and other documents + Maintained and updated filing, mailing and database systems + Stage managed the singers in the group + Operated office machines --photocopiers, scanners, voice mail systems, personal computers, etc. + Communicated with internal and external clients + Created and edited correspondence and other documents + Maintained and updated filing, mailing and database systems