Myles M.

Youth Residential Services Program Manager at Klamath Basin Behavioral Health (KBBH)
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Contact Information
us****@****om
(386) 825-5501
Location
Klamath Falls, Oregon, United States, US

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Experience

  • Klamath Basin Behavioral Health (KBBH)
    • Klamath Falls, Oregon, United States
    • Youth Residential Services Program Manager
      • Jul 2023 - Present

    • Director of Developmental Disabilities Services
      • May 2020 - May 2023

      Provided effective program development and management through the conceptualization, creation, and implementation of strategic plans, policies, and procedures focused on compliance with county, state, and federal requirements pertaining to Developmental Disabilities services. Implemented successful recruitment and training solutions to increase the team size from 21 to 42 staff within three years. This led to more person-centered services that focused on individual needs, as well as a manageable workload for staff. Directed the department's leadership and supervisory teams, overseeing their activities and assessing the program's performance to ensure efficient operation. Over a period of three years, I fostered professional relationships with community and state partners, resulting in a 40% increase in the number of individuals with intellectual and developmental disabilities that we were able to serve. Prepared and monitored a balanced $7 million annual budget to ensure fiscal responsibility and accountability. Show less

    • Home and Community Monitoring Specialist
      • Dec 2018 - May 2020

      Orchestrated the successful implementation and management of an efficient monitoring program to ensure quality service delivery across various home and community services and settings. Led the planning and execution of operational improvement initiatives, with a focus on enhancing monitoring procedures to promote optimal health and safety standards across all services. Demonstrated expertise in conducting independent research and program and policy evaluations, utilizing gap analyses and trend analysis to inform decision-making. Facilitated discussions and collaboration amongst key stakeholders including individuals, families, counties, brokerages, and providers to drive successful outcomes. Offered consultative guidance and technical assistance to case managers in overseeing case management and protective services, promoting optimal service delivery. Show less

    • Graduate Researcher & Instructor
      • Aug 2014 - May 2020

      Collaborated closely with the team to strategize and successfully execute various research initiatives in the department. Fulfilled the role of research mentor for undergraduate and graduate students, providing support with research responsibilities such as data collection, data entry and analysis. Educated undergraduates on subjects related to adolescent and lifespan development, while also providing guidance and addressing any student questions or concerns that arose. Offered valuable feedback and guidance to both students and research assistants, contributing to their growth and success. Show less

    • Support Coordinator
      • Aug 2014 - Nov 2018

      Advocated for individuals with disabilities receiving DSPD waiver services through holistic, person-centered case management services, providing crisis intervention, management, support, when necessary. Evaluated individual case files to ensure eligibility for waiver services and explored possible alternative supports. Successfully developed and oversaw the implementation of individualized, person-centered service plans that prioritized the needs and goals of individual, resulting in improved access to essential support resources. Regularly visited with individuals in person to assess their overall well-being and gauge satisfaction with the services provided, while also addressing any health and safety concerns. Show less

  • Utah High School Activities Association
    • Greater Salt Lake City Area
    • Sports Official
      • Jul 2013 - Nov 2018

      Officiating High School Football and Basketball throughout Northern Utah (Provo, Salt Lake, Ogden, and Logan area). Understand and enforce the rules of the game. Effectively and calmly communicate in high stress situations. Maintain physical and mental health to stay engaged in the game and manage emotions. Mentor and train other officials. 2013-2014: Member of the Salt Lake Football Officials Association and the Wasatch Basketball Officials Association 2014-2018: Member of the Northern Utah Football Officials Association and the Northern Utah Basketball Officials Association 2014: Worked 5A Football Playoffs 2015: Worked 1A Football Playoffs 2016: Worked 5A Football Playoffs 2017: Worked 3A Boys Basketball 3rd Place Playoff Game Worked the 6A Football Playoffs and 2A Semi-Finals 2018: Worked 6A Football Playoffs Show less

  • Work Activity Center
    • West Valley City, UT
    • Program Lead
      • Jul 2013 - Aug 2014

      Managed and directed day program setting catering to the needs of adults with intellectual and developmental disabilities. Successfully organized and executed daily activities that encompassed vocational, recreational, interpersonal, and essential life-skill training. Generated individual progress reports by conducting monthly data analysis. Demonstrated quality leadership skills by effectively guiding and coaching department staff to achieve optimal service delivery. Managed and directed day program setting catering to the needs of adults with intellectual and developmental disabilities. Successfully organized and executed daily activities that encompassed vocational, recreational, interpersonal, and essential life-skill training. Generated individual progress reports by conducting monthly data analysis. Demonstrated quality leadership skills by effectively guiding and coaching department staff to achieve optimal service delivery.

  • Families and Youth, Inc.
    • Las Cruces, New Mexico
    • Residential Support Specialist
      • Aug 2012 - Jun 2013

      Supervised daily interactions and provided guidance to residents facing behavioral challenges at a youth facility, successfully diffusing conflicts and promoting resolution. Provided assistance to residents with diverse goals in the areas of mental health and addiction recovery. Contributed to the planning and execution of engaging activities for adolescent resident both indoors in the group home and in the community. Accurately documented resident behaviors, appointments, and medication intake on a daily basis. Delivered comprehensive training to residents on housekeeping and essential daily life skills. Show less

  • New Mexico Activities Assn
    • Las Cruces, New Mexico Area
    • Sports Official
      • Aug 2003 - Jun 2013

      Officiate High School (as well as little league and below varsity) Football and Basketball throughout Southern New Mexico. Member of the Las Cruces Football and Basketball Officials Associations. 2013: Worked part of the NMAA State Boys Basketball Tournament Officiate High School (as well as little league and below varsity) Football and Basketball throughout Southern New Mexico. Member of the Las Cruces Football and Basketball Officials Associations. 2013: Worked part of the NMAA State Boys Basketball Tournament

Education

  • Utah State University
    Doctor of Philosophy (PhD), Human Development and Family Studies
    2014 - 2022
  • New Mexico State University
    Bachelor of Science (B.S.), Family and Consumer Sciences/Human Sciences
    2007 - 2013

Community

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