Experience

ClearOne Advantage

• United States
• Financial Services
• 100 - 200 Employee

• DC Loan Agent

  • May 2019 - Present

  Baltimore, Maryland, United States -Built and managed accounts for new and existing clients in debt settlement program -Creditor debt settlement negotiations including advising clients on effective communications -Accurately calculating, recording, and protection of sensitive client data and performing quality control for loan funding processes -Evaluated fellow quality agents' accounts errors



Best Buy

• Retail
• 700 & Above Employee

• Mobile Sales Consultant

  • May 2014 - May 2019

  Rockville, Maryland - Nottingham Maryland -Technology sales including mobile phones and accessories -Customer service, support, and information on the latest technology -Product merchandising, display planning, and inventory management -Set achievement goals



Staples

• United States
• Retail Office Equipment
• 700 & Above Employee

• Sales Associate

  • Mar 2016 - Jul 2016

  Gaithersburg, MD -Sold products, service plans, and membership programs to customers -Merchandising, display planning, and implementation



MarketSource Inc.

• United States
• Advertising Services
• 700 & Above Employee

• LG Product Specialist

  • Mar 2016 - Jul 2016

  Rockville, MD - Gaithersburg, MD - Frederick, MD -Conducted Best Buy location visits for LG phone and accessory inventory management -Trained Best Buy mobile associates on LG phones features and accessories -Customer support with technology purchases including trouble-shooting -Built relationships with Best Buy staff members and customers -Set achievement goals



Priority One Services

• Biotechnology Research
• 100 - 200 Employee

• Cagewash Technician

  • Jan 2011 - Sep 2012

  Bethesda, MD -Assisted Animal Technicians by moving soiled caging equipment out of animal housing areas and bringing in clean equipment -Ran cage washing units and autoclave; prepared soiled cages and caging components for placement in the automated washer. Received cages and components from the automated washer on the clean end and filled cages with fresh animal bedding -Sterilized equipment in an autoclave -Staged clean equipment for the next day's activities; filled water bottles with an… Show more -Assisted Animal Technicians by moving soiled caging equipment out of animal housing areas and bringing in clean equipment -Ran cage washing units and autoclave; prepared soiled cages and caging components for placement in the automated washer. Received cages and components from the automated washer on the clean end and filled cages with fresh animal bedding -Sterilized equipment in an autoclave -Staged clean equipment for the next day's activities; filled water bottles with an automated filling unit -Calculated how many cages will be needed for the following day -Performs daily quality control checks and documents effectiveness of cleaning and sanitizing. -Cleaned common areas within the animal facility -Unloaded and stored animal feed and supplies and maintained equipment storage area -Fed animals according to schedules and feeding instructions -Collected and recorded animal information such as weight, size, physical condition, and food intake Show less



RadioShack

• United States
• Blockchain Services
• 700 & Above Employee

• Sales Associate

  • Sep 2008 - Dec 2010

  Gaithersburg, MD -Provided customer service on the latest technology -Trained, managed, set achievement goals, and assisted with employee performance evaluations