Experience

ZircoDATA

• Australia
• Information Technology & Services
• 1 - 100 Employee

• Head Of Service Delivery | Language Services

  • Jan 2022 - Present



The Migration Translators

• Australia
• Translation and Localization
• 1 - 100 Employee

• Chief Operations Officer

  • Apr 2021 - Jan 2022

  • Oversee daily operations• Manage key accounts

• Operations Manager

  • Mar 2018 - Mar 2021

  • Oversee production operations and ensure projects are on track and on schedule• Manage key accounts• Supervise the quality control team • Maintain and update project and team process documentation

• Project Manager

  • Nov 2015 - Mar 2018

  • Manage multiple translation projects simultaneously• Coordinate between client, translator, and quality control teams to ensure all requirements are met• Ensure quality standards are met• Create technical documentation for workflow and document work procedures

• Senior Quality Controller

  • May 2015 - Nov 2015

  • Typeset translations according to company guidelines• Proofread translations to ensure quality standards are met



Grammarly

• United States
• Software Development
• 700 & Above Employee

• Writing Expert/Editor

  • May 2012 - Sep 2021

  • Improve overall document readability by correcting grammar, spelling, and style errors • Ensure documents are concise, precise, and easy to read • Improve overall document readability by correcting grammar, spelling, and style errors • Ensure documents are concise, precise, and easy to read



Thomson Reuters

• Canada
• Software Development
• 700 & Above Employee

• Publishing Specialist

  • Jan 2011 - Jul 2014

  • Acquired, coded, edited, and prepared legal regulatory documents for online and print production • Created technical documentation for tasks and workflows handled by the team and conducted training when needed • Performed administrative work: compiled and updated production/quality reports and responded to customer feedback/queries • Acquired, coded, edited, and prepared legal regulatory documents for online and print production • Created technical documentation for tasks and workflows handled by the team and conducted training when needed • Performed administrative work: compiled and updated production/quality reports and responded to customer feedback/queries