Experience

Oakton College

• United States
• Higher Education
• 500 - 600 Employee

• Art Laboratory Assistant

  • Jan 2018 - Present

  *Open Drawing and Painting studio in the morning *Clean and maintain organization in the lab *Assist in preparation of still life objects *Answer the phone when instructor is not available *Open Drawing and Painting studio in the morning *Clean and maintain organization in the lab *Assist in preparation of still life objects *Answer the phone when instructor is not available



SM Makati

• Philippines

• Customer Service Specialist

  • Jan 2003 - Jan 2016

  *Maintaining a positive, empathetic and professional attitude toward customers at all times. *Responding promptly to customer inquiries. *Communicating with customers through various channels. *Acknowledging and resolving customer complaints. *Knowing our products inside and out so that you can answer questions. *Processing orders, forms, applications, and requests. *Keeping records of customer interactions, transactions, comments and complaints. *Communicating and coordinating with colleagues as necessary. *Providing feedback on the efficiency of the customer service process. *Managing a team of junior customer service representatives. *Ensure customer satisfaction and provide professional customer support. Show less