Mylan Mahieddine
Software Developer at Solumag- Claim this Profile
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Bio
Experience
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Solumag
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France
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IT Services and IT Consulting
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1 - 100 Employee
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Software Developer
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Aug 2023 - Present
Saint-Quentin-Fallavier, Auvergne-Rhône-Alpes, France
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Cegid
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France
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Software Development
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700 & Above Employee
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Analyst of Cloud Exploitation
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Jul 2022 - Aug 2023
Lyon, Auvergne-Rhône-Alpes, France - Analysis of customer requirements - Workload migration - Infrastructure management - Cloud service integration - Data security - Cost optimization - Training and support - Technology watch - Reporting and analysis - Team collaboration
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ACOSS
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France
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Government Administration
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400 - 500 Employee
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Support technique informatique
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Oct 2021 - Jul 2022
Saint-Priest, Auvergne-Rhône-Alpes, France - Handle site incidents and service requests escalated by the Help Desk. - Manage the computer equipment on site. - Implementation and maintenance in operational conditions of hardware (computers, monitors, printers, IP phones, media-conferencing, ...) and software on workstations. - Carrying out physical inventories, managing the stock of materials, managing security (antivirus, security patches, control). - Network patching and activation, management and administration of accounts… Show more - Handle site incidents and service requests escalated by the Help Desk. - Manage the computer equipment on site. - Implementation and maintenance in operational conditions of hardware (computers, monitors, printers, IP phones, media-conferencing, ...) and software on workstations. - Carrying out physical inventories, managing the stock of materials, managing security (antivirus, security patches, control). - Network patching and activation, management and administration of accounts (Active Directory, email, ...). - Management of administrative telephony (Cisco), management of mobile telephony (Smartphone, MDM). - Participate in the realization of technical deployment projects for the iT Departement and accompany the users of the site in these changes. - Manage the relationship with the various departments of the IT department, manufacturers, suppliers for the installation, maintenance and monitoring of hardware or software. Show less
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Emerson
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United States
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Industrial Machinery Manufacturing
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700 & Above Employee
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IT-Support
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Aug 2021 - Sep 2021
Saint-Priest, Auvergne-Rhône-Alpes, France - Solving various user technical problems. - Implementation of Cisco Room Kit in meeting rooms (+Documentation). - Access Point configurations. - Reporting of each intervention by listing the breakdowns with the duration and the solution. - Ticket management on all French sites. - PC repair (battery change + SSD). - park management
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Marketing
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Jun 2020 - Dec 2020
Marignane, Provence-Alpes-Côte d’Azur, France During these 5 months, my mission was to find sponsors and partners for the association. To do this, starting from scratch, I put forward the performances and ambitions of the association, studied the market and the companies likely to be interested in our project. We then established a marketing strategy and set up a prospecting chart. I also created a marketing package that we sent to various contacts who wanted to know more about us. Finally I managed a budget… Show more During these 5 months, my mission was to find sponsors and partners for the association. To do this, starting from scratch, I put forward the performances and ambitions of the association, studied the market and the companies likely to be interested in our project. We then established a marketing strategy and set up a prospecting chart. I also created a marketing package that we sent to various contacts who wanted to know more about us. Finally I managed a budget related to our community for the implementation of contests, giveaways and challenges that we wanted to set up and I was also in charge of analyzing the impact and results of each action to modify the strategy.
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Community Manager
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Dec 2018 - Jun 2020
Marignane, Provence-Alpes-Côte d’Azur, France When I occupied this position, I was in charge of the animation with the Internet users via our social networks around the common interest which we bound. For that, the main missions were to monitor the opinions of the Internet users, to moderate and to animate discussions concerning the association. One of the important missions was the management of the reputation and the possible "Bad buzz" that could happen. To mitigate this, the regular implementation of contests, challenges… Show more When I occupied this position, I was in charge of the animation with the Internet users via our social networks around the common interest which we bound. For that, the main missions were to monitor the opinions of the Internet users, to moderate and to animate discussions concerning the association. One of the important missions was the management of the reputation and the possible "Bad buzz" that could happen. To mitigate this, the regular implementation of contests, challenges and promotions for our association has been realized. In addition to this, we also set up riddles for our subscribers to create content about a new feature within the association.
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GrandLyon Habitat
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France
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Real Estate
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100 - 200 Employee
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Stage
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Dec 2018 - Dec 2018
Lyon, Auvergne-Rhône-Alpes, France Internship in the IT department, discovery of the IT, communication and marketing professions. Presence in the company during the migration of the management software, observation of the organization and the importance of each profession during the deployment and implementation of the software.
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Education
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Isitech, École d’Ingénierie Informatique
Bachelor RPI (Responsable de Projets Informatiques), Informatics -
Lycée Léonard de Vinci Villefontaine
Baccalauréat, Mathématiques et informatique