Mykele Gainey

UI Designer at uCast
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Contact Information
us****@****om
(386) 825-5501
Location
Washington DC-Baltimore Area
Languages
  • English -

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Bio

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Credentials

  • Learning Design Research
    LinkedIn
    Jan, 2021
    - Nov, 2024
  • Administrative Assistant
    Lynda.com
    Feb, 2018
    - Nov, 2024
  • Learning Access 2016
    Lynda.com
    Feb, 2018
    - Nov, 2024
  • Learning Outlook 2016
    Lynda.com
    Feb, 2018
    - Nov, 2024
  • Communication Foundations
    Lynda.com
    Jan, 2018
    - Nov, 2024
  • Learning Excel 2016
    Lynda.com
    Jan, 2018
    - Nov, 2024
  • Note-Taking for Business Professionals
    Lynda.com
    Jan, 2018
    - Nov, 2024
  • Business Etiquette: Phone, Email, and Text
    Lynda.com
    Dec, 2017
    - Nov, 2024
  • Introduction to Web Design and Development
    Lynda.com
    Dec, 2017
    - Nov, 2024
  • Time Management Fundamentals
    Lynda.com
    Dec, 2017
    - Nov, 2024

Experience

    • Canada
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • UI Designer
      • Aug 2022 - Present

      Ended in September 2022 • Interpreted existing user research to better understand the users needs and process through the existing website; identified improvements to maximize the intuitive nature of the user interface (UI). • Performed brainstorming and sketching of solutions to be developed into high-fidelity screens. • Generated mid-fidelity to high-fidelity mockup screens using Figma for production. • Collaborated with the product managers and developers to ensure requirements and users needs were met • Finalized designs with the content team to ensure brand consistency across all web pages Show less

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Office Clerk
      • Oct 2019 - Present

      • Interface with the general public both in person and via phone to respond to issues related to the assessment process, property values, general office procedures, personal property, and homeowner’s tax credit; maintain up-to-date knowledge of relevant regulations and laws. • Address and resolve problems by reviewing, verifying, and interpreting available information. • Enter a variety of data into the mainframe to update real property files. • Verify data correctness in accordance with policies and procedures before entry. • Draft and submit a variety of forms, letters, and reports in accordance with established office procedures. Show less

    • Freelance Graphic Designer
      • 2017 - Jul 2022

      • Translate client vision into design concepts, including flyers, logos, brochures, websites, and promotional items. • Liaise with clients throughout the design process to provide updates and resolve challenges. • Produce distinctive graphics through multiple forms of media • Cultivate and maintain on-going client relationships to promote retention and referrals. • Translate client vision into design concepts, including flyers, logos, brochures, websites, and promotional items. • Liaise with clients throughout the design process to provide updates and resolve challenges. • Produce distinctive graphics through multiple forms of media • Cultivate and maintain on-going client relationships to promote retention and referrals.

    • United States
    • Primary and Secondary Education
    • 700 & Above Employee
    • Substitute Teacher
      • Feb 2018 - Oct 2019

      • Served as the facilitator for group sessions. • Delivered individualized support to enhance student comprehension and learning strategy application. • Employed educational technology platforms to enhance student learning, engagement, and instructional methods. • Served as the facilitator for group sessions. • Delivered individualized support to enhance student comprehension and learning strategy application. • Employed educational technology platforms to enhance student learning, engagement, and instructional methods.

    • United States
    • Retail
    • 700 & Above Employee
    • Sales Associate and Cashier
      • May 2015 - Nov 2018

      • Engaged with customers to determine their needs, answer inquiries, and resolve complaints in a friendly, service-oriented manner; ensured adherence to service quality standards to promote satisfaction. • Answered the store phone to relay store policy and product information. • Acted as the first point of customer contact and a brand representative; provided recommendations based on customer desires and budgets. • Engaged with customers to determine their needs, answer inquiries, and resolve complaints in a friendly, service-oriented manner; ensured adherence to service quality standards to promote satisfaction. • Answered the store phone to relay store policy and product information. • Acted as the first point of customer contact and a brand representative; provided recommendations based on customer desires and budgets.

    • Graphic Design Intern
      • May 2017 - Jun 2017

      • Participated in the development of branding strategies, flyers, and logos for 7 clients. • Produced informational materials such as flyers and programs for events, shows, and small businesses using Adobe Creative Cloud in order to generate engagement. • Participated in the development of branding strategies, flyers, and logos for 7 clients. • Produced informational materials such as flyers and programs for events, shows, and small businesses using Adobe Creative Cloud in order to generate engagement.

    • Graphics Intern
      • Nov 2016 - Apr 2017

      • Contributed to the design of 20+ graphics on website and social media outlets using Adobe Creative Cloud; informed the public of different House Bills and Apprenticeship Week. • Conceptualized an advertisement within a community organization booklet using Adobe Photoshop that reached 100+ readers. • Performed administrative support duties as needed, including answering phone calls, filing paperwork, note-taking, and organizing the office space. • Contributed to the design of 20+ graphics on website and social media outlets using Adobe Creative Cloud; informed the public of different House Bills and Apprenticeship Week. • Conceptualized an advertisement within a community organization booklet using Adobe Photoshop that reached 100+ readers. • Performed administrative support duties as needed, including answering phone calls, filing paperwork, note-taking, and organizing the office space.

    • United States
    • Government Administration
    • 1 - 100 Employee
    • Media Intern
      • Oct 2012 - May 2013

      • Photographed pictures for Governor Martin O'Malley and Lieutenant Governor Anthony • Photographed for medical related events • Assisted in updating designs for medical training materials • Photographed pictures for Governor Martin O'Malley and Lieutenant Governor Anthony • Photographed for medical related events • Assisted in updating designs for medical training materials

Education

  • Springboard
    Certification, UI/UX Design
    2021 - 2022
  • Bowie State University
    Bachelor of Science (B.S.), Visual Communications and Digital Media Art; Concentration: Advertising Design
    2013 - 2017

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