Experience

Wenzell & Fisher Hospitality Group

• United States
• Hospitality
• 1 - 100 Employee

• Independent Task Force Consultant

  • Mar 2022 - Present

  Overseeing personnel, ensuring that the facilities are properly maintained, taking steps to ensure customer satisfaction and overseeing the upkeep of administrative and financial records while making sure ever guest feels like they are home while away from home Overseeing personnel, ensuring that the facilities are properly maintained, taking steps to ensure customer satisfaction and overseeing the upkeep of administrative and financial records while making sure ever guest feels like they are home while away from home



Hilton Garden Inn

• United States
• Hospitality
• 700 & Above Employee

• Assistant General Manager

  • Jun 2018 - Mar 2022

• Assistant General Manager

  • Jun 2018 - Mar 2022


Home2 Suites by Hilton
• United States
• Hospitality
• 700 & Above Employee
• Director Of Operations

  • Jul 2020 - Apr 2021

Homewood Suites by Hilton
• Hospitality
• 700 & Above Employee
• Front Office Manager

  • Mar 2017 - Oct 2017


Hampton Inn & Suites

• United States
• Hospitality
• 300 - 400 Employee

• Front Desk Supervisor

  • Sep 2010 - Mar 2016

  • Oversee service quality, operational efficiency, guest and team member satisfaction • Respond to guest inquires, request and resolve issues in a timely, friendly and efficient manner • Utilize a moderately complex computerized database and/or spreadsheet to record and compile data • Achieved teller and personal banker goals by cross-selling • Maintained a professional rapport with customers and team members. • Responsibilities included accepting and recording various forms of payment including cash and processing credit and debit cards • Trained new hires for front desk clerk and providing supervision for professional development Show less



Lakewood Quarters Nursing and Rehabilitation

• Hospitals and Health Care
• 1 - 100 Employee

• Office Manager

  • May 2006 - Sep 2010

  • Receive and file incoming letters and documents • Process forms or applications to ensure accuracy and completeness • Coordinates and organize meetings and other department activities and functions • Verified data and payments • Scheduled group meetings • Receive and file incoming letters and documents • Process forms or applications to ensure accuracy and completeness • Coordinates and organize meetings and other department activities and functions • Verified data and payments • Scheduled group meetings