Experience

Concentric Sales & Lettings

• United Kingdom
• Real Estate
• 1 - 100 Employee

• Lettings Co-ordinator

  • Feb 2020 - Present



Concentric

• Lettings administrator

  • Apr 2019 - Present

  I am currently working at a letting agents as a lettings administrator. I deal with landlords and tenants daily, both face to face and over the telephone. I am responsible for all paperwork involved in getting tenants moved into properties. There a many pieces of legislation, both new and old, that i comply with when completing my job. Another responsibility is call handling, I will take calls and book people in for viewings/valuations. I will also take complaints and maintenance requests and pass them onto the relevant people. I meet continuous targets and deadlines to succeed in my role as an administrator. I also feel like I possess strong customer service and communication skills.



ISLE OF MAN STEAM PACKET COMPANY,LIMITED (THE)

• Isle of Man
• Maritime Transportation
• 1 - 100 Employee

• Passenger Service Agent

  • Jul 2017 - Sep 2017

  My duties and responsibilities included passenger welfare and safety, cash and call handling, checking in passengers, amending bookings, adhering to the isps security code and being vigilant. I also had the responsibility of maintaining cleanliness of passengers’ areas and giving information/advice on the local area. In my role as a passenger services assistant, I feel I gained good communication skills and customer service skills (which I use in my current position as a lettings administrator.) My duties and responsibilities included passenger welfare and safety, cash and call handling, checking in passengers, amending bookings, adhering to the isps security code and being vigilant. I also had the responsibility of maintaining cleanliness of passengers’ areas and giving information/advice on the local area. In my role as a passenger services assistant, I feel I gained good communication skills and customer service skills (which I use in my current position as a lettings administrator.)