Experience

DIGI-TEXX VIETNAM

• Vietnam
• Information Services
• 100 - 200 Employee

• Business Analyst

  • Apr 2021 - Present



OMN1 Solution

• Vietnam
• IT Services and IT Consulting
• 1 - 100 Employee

• Solution consultant

  • Oct 2020 - Apr 2021

  - Working with Salesforce.com platform.- Gathering and analyzing business requirements from clients; gaining solution from their requirements. - Understand business’s working flow to implement client’s business to Salesforce.com.- Working with stakeholder to unified all business’s progress, database connection, etc. between every office in the client’s company.- Preparing and managing documents relating to the project: FSD, Master plan, UML, Master data, etc.- Preparing and executing UAT testing.- Preparing demo documents and presenting demo to collect client’s feedback on on-going project.- Preparing training documents and providing training for operating system to clients.- Working with clients in project creation, acceptance and warranty.- Using Jira in managing user stories, tasks and bugs.- Assisting Project manager in managing the project.



Spirit Labs

• Hong Kong
• Information Technology & Services
• 1 - 100 Employee

• Business Analyst

  • Mar 2020 - Oct 2020

  - Gather data and analyze business and user needs.- Liaising between IT department and stakeholders.- Responsible for closely working with product owner to clarify, analyze the business requirement.- Coordinate the development of documentation to enable implementation and turnover of the process of system- Work closely with the agile team, as well as requesters and partners in order to support productsdevelopment.- Get / Research concept, business objective to provide the effective solution for the customer.- In charge of documents writing User Requirement Specification, Functional Specification, User story, etc.- Support in testing, verifying bugs/issues.



JobHopin

• Vietnam
• Human Resources Services
• 100 - 200 Employee

• Business Analyst

  • Jun 2017 - Dec 2017

  - Responsible for working with stack-holder to gather business requirement.- Support Business Analyst team in developing Epic, User story, Guideline.- Responsible for communicating with foreign client.- Analyze end-user behavior in order to improve the product.



International University - VNU HCMC

• Vietnam
• Higher Education
• 200 - 300 Employee

• Senior Lead of Team of Office of Student Affairs (TOSA)

  • Sep 2013 - Sep 2016

  - Responsible for Human ResourceManagement- Responsible for Logistic and Technique Department- Responsible for Internal Activities of TOSA

• Office Administrator

  • Sep 2013 - Sep 2016

  - Responsible for Reception- Responsible for Student profile management