Information Technology Engineer

• Oct 2023 - Present

IT Technician

• Jun 2022 - Oct 2023

IT Technician ll

• Jan 2023 - Sep 2023

Advanced Repair agent

• Dec 2019 - Nov 2022

Troubleshoot and repair issues with computers and other consumer electronics, such as home theater and auto tech equipment.Provide technical support and assistance, whether on the phone, in person, or remotely, related to computer systems, hardware, and software

Help Desk Support Specialist

• Oct 2019 - Dec 2019

providing technical assistance and support related to computer systems, hardware, and software. Responsible for answering queries and addressing system and user issue. Great communication and customer service skills.

Emergency Medical Technician

• Jul 2021 - Jun 2022

Relayed patient messages to physicians, facilitating treatment by communicating concerns, condition updates, or refill requests. Labeled and completed lab requisitions using ICD and CPT coding, maintaining accuracy and confidentiality. Maintained patient records and updated data on electronic medical charts, ensuring data integrity. Relayed patient messages to physicians, facilitating treatment by communicating concerns, condition updates, or refill requests. Labeled and completed lab requisitions using ICD and CPT coding, maintaining accuracy and confidentiality. Maintained patient records and updated data on electronic medical charts, ensuring data integrity.

Supervisor

• Jan 2017 - Nov 2021

Developed and improved the capabilities of connecting with people to ensure a positive work environment. Supervise Starbucks staff and operations. Oversee staffing levels and make adjustments to ensure service levels are met with labor models Knowledge of basic food handling and sanitation standards Responsible for cash handling, safe verification, and daily deposits Able to delegate and manage a wide variety of skills; managing conflicts, identify and build a purposeful team culture. Show less