Experience

Distell

• South Africa
• Beverage Manufacturing
• 700 & Above Employee

• Trade Quality Manager

  • Jan 2018 - Present

  Trade Quality management | Customer relations Trade Quality management | Customer relations



AB InBev

• Belgium
• Manufacturing
• 700 & Above Employee

• Consumer Complaint Specialist | Africa Zone

  • Mar 2017 - Present

  Consumer Complaints ManagerQuality IncidentsPeople Pillar facilitatorSupplier/Customer (Consumer) relations management Consumer Complaints ManagerQuality IncidentsPeople Pillar facilitatorSupplier/Customer (Consumer) relations management



The South African Breweries

• South Africa
• Food and Beverage Services
• 700 & Above Employee

• Trade Quality Specialist

  • Aug 2015 - Present



The South African Breweries

• South Africa
• Food and Beverage Services
• 700 & Above Employee

• Brewing Lab Manager

  • May 2008 - Nov 2012

  Duties:1. Manage the resources of the Analytical Services Section in providing high quality service to its customers.2. Manage activities of the Analytical & Microbiological Lab3. Exercise strict control over the sections monthly expenditure in accordance with agreed budgets.4. Ensure reliability of laboratory data at all times. 5. Ensure all laboratory Health and Safety policies are adhered to at all times.6. Compile and issue customer reports - providing diagnostic commentary to test submissions where appropriate.7. Support the implementation and subsequent maintenance of the ISO17025 laboratory accreditation. 8. Provide support in basic optimisation / customisation of new or existing assay techniques.9. The ability to ensure reliability of laboratory data.10. The ability to plan and co-ordinate work schedules.11. SAP – Time management, Leave management, etc



The South African Breweries

• South Africa
• Food and Beverage Services
• 700 & Above Employee

• Quality Specialist

  • Jan 2007 - Jun 2007

  Duties:1. Ensure reliability of laboratory data at all times. 2. Problem solving Champion for the QA Department.

• Senior Lab Technician

  • May 2005 - Dec 2006

  Duties: 1. Condust Lab Quality Analysis :eg Isohumulones (Rigby Method), HPLCFIA, Foams etc.2. Ensure ensured equipment reliability, calibration and service schedule compliance.3. Saterlite Labs duties includes looking after all the Mini Labs instruments, that will be maintenance, Calibration and supplier correspondence4. Ordering stock for the laboratoryEnsure compliance to Health and safety regulations