Experience

shurjoMukhi Limited

• Bangladesh
• IT Services and IT Consulting
• 1 - 100 Employee

• Manager

  • Oct 2021 - Present

  1. Leading the complete shurjoPay’s team – Sales, Account Management, Operations, Banking Communications. 2. Define the approach for the overall sale of new business and account retention. 3. Prepare annual business development plans and strategies to achieve business objectives. 4. Outline objectives in key target areas such as sales volume, market share, distribution channels and profit margins to guide promotions and sponsorships. 5. Establish customer relationship management (CRM) systems and guidelines to manage customer relationships. 6. Foster relationships with all the banking partners to achieve desired revenue. 7. Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets. 8. Coordinate incremental development of shurjoMukhi products and services line to keep pace with the changing demand of existing customers and future customers Show less



SSL Wireless

• Bangladesh
• IT Services and IT Consulting
• 300 - 400 Employee

• Deputy Manager

  • Jan 2019 - May 2021

  1. Built and maintained relationships with acquiring banks, issuing banks, and other financial institutions while providing high level of expertise.2. Negotiated and closed agreements with Banks for best EMI (Easy monthly Payments) Rates.3. Worked closely with the account management team to identify needs and challenges and provide solution-oriented campaign themes throughout the year. * Collected performance data on each promotion to better plan future events. * Maintained tactical control of campaign budgets and timelines to keep teams on task and achieve schedule targets.4. Worked with marketing department to * Cooperate and worked closely with communications team to develop marketing strategies to boost brand awareness * Coordinate innovative strategies to accomplish objectives and boost long-term profitability. * Conceptualize brand identity and developed unique accompanying graphic style and tone for use in communications5. Monitored market trends and competitor performance and analyzed gaps to update promotional strategies and maximize sales.6. Created and implemented external and internal communications strategies for key company initiatives such as * Seminars on Electronic Payments powered by Visa * SoftExpo * Digital WorldKey Achievements1. Successfully launched the first ever card on file campaign in Bangladesh with Visa and AMEX.2. Launched the largest card on file campaign in association with Visa “Save & Save Campaign” and achieved 230% of the target.3. Boosted revenue by planning and executing more than 100 joint campaigns4. Participation of over 300 online merchants in partnership with 28 financial institutions including global payment schemes such as Visa, Mastercard, and AMEX. Show less

• Key Account Manager

  • Nov 2016 - Dec 2018

  - Managing the team- Managing Key Accounts. Building campaign for them to increase their online sales.- Working closely with the Banks to build up campaigns for the merchants to boost up their online sales.- Manage changes in demand, logistics, and plan stock levels - Analyze sales metrics for merchants to help evolve strategy - Regularly maintaining contact with clients for updates on products, deals, campaigns- Communicating with all the departments during a campaign to make sure everything goes smoothly. Show less



Daraz

• Singapore
• Technology, Information and Internet
• 700 & Above Employee

• Sr. Business Development Manager

  • Feb 2016 - Jul 2016

  Managing the teamLead the team to identify potential new sellers, initiate and close contracts Manage numerous seller accounts simultaneously and strategically. Managing Key Accounts. Manage changes in demand, logistics, and plan stock levels Analyze sales metrics for seller accounts to help evolve seller strategy Regularly maintaining contact with clients for updates on products. Communicating with all the departments when an order arrives until it is delivered. Sourcing out the best products at cheapest price. Handling specific categories exclusively Show less

• Business Development Manager

  • Oct 2014 - Jan 2016

  • Identify potential new sellers, initiate and close contracts.• Manage numerous seller accounts simultaneously and strategically.• Managing Key Accounts.• Manage changes in demand, logistics, and plan stock levels• Analyze sales metrics for seller accounts to help evolve seller strategy• Regularly maintaining contact with clients for updates on products.• Communicating with all the departments when an order arrives until it is delivered.• Sourcing out the best products at cheapest price.• Handling specific categories exclusively Show less



Robi Axiata Limited

• Bangladesh
• Telecommunications
• 700 & Above Employee

• Segmentation and Market Development - Intern

  • May 2014 - Jul 2014

  • Assisting in Regional Communication on different campaign and regular activities. • Communicate with alternate channels on performance and operational issues. • Data collection from regions and alternate channels. • Analyze different sales related data’s and performance achievements. • Alternate channel visit. • Assisting in Regional Communication on different campaign and regular activities. • Communicate with alternate channels on performance and operational issues. • Data collection from regions and alternate channels. • Analyze different sales related data’s and performance achievements. • Alternate channel visit.



Studio Aarash

• House-31, Road-1, Block-A, Niketan

• Account Service Executive

  • Apr 2012 - May 2014

  • Managing portfolio of client accounts. • Regularly communicating courteously with clients by telephone, email, letter in person. • Updating status reports for clients, receiving creative changes from clients. • Providing formal quotations, Request for Quotation (RFQ) & bill to clients. • Follow up with clients on collection of bills. • Assist in preparation of client presentations and proposals. • Provide client support services in timely and accurate manner • Coordinate photo shoot and production, communicating with every detail with client, model and production team. • Play a major role in the administrative aspects of photo shoot & production, from filling out paperwork to delivering the finished photographs to the client. • Handle budgets, pitches, timing of jobs (in conjunction with traffic) and the day to day running of the account. • Reporting to all superiors along established guidelines. • Producing weekly, monthly and quarterly status reports. Show less