Experience

Africa DataEDGE

• Uganda
• IT Services and IT Consulting
• 1 - 100 Employee

• Network Performance Management Specialist

  • May 2019 - Present

  Africa DataEdge is an Enterprise Information Technology (IT) Monitoring and Management Solutions provider. As a ManageEngine Partner for Uganda, we are involved in the supply of licenses for the ManageEngine Suite of Solutions as well as Integration & Support of these within Client Spaces. As a Network Performance Management Specialist, I am tasked with: - - Assisting in qualifying sales leads from a technical standpoint - Educating Clients & Resellers on issues ranging from features, Specifications, functionality, to integration. - Being the Opmanager contact for identified accounts for technical issues, I work closely with the ManageEngine Support team to resolve customer issues. Show less



Twincom Technologies

• United States
• Wholesale
• 1 - 100 Employee

• Support Engineer

  • May 2019 - May 2019

  Twincom Technologies is an Information Technology Services Company that specializes in Network Design, Planning, Implementation, Administration & support. I was in charge of a project at the Uganda National Teachers Union in which I was able to accomplish the following: - - Designed, Implemented & Maintained a Local Area Network - Ensured that all datacenter equipment & software applications were functioning optimally - End user support for 12 remote union offices & the head office - Membership Data Analysis for over 125,000 affiliated or registered teachers Show less



Cipla Quality Chemical Industries Ltd

• Uganda
• Pharmaceutical Manufacturing
• 200 - 300 Employee

• Senior Officer

  • Jan 2016 - Mar 2019

  Cipla Quality Chemical Industries Limited is a pharmaceutical manufacturing company in Uganda. My job profile involved the following: - Maintenance & Support of the Local Area Network as well as the Private Branch Exchange. Maintenance and support of Datacenter Equipment, Servers & Endpoints Routine System Administration (Level 1 hardware & Software Support) Routine User Training IT Vendor Management I participated in IT policy compliance reviews I participated in Information Technology Projects Show less