Experience

Avon HMO

• Nigeria
• Hospitals and Health Care
• 100 - 200 Employee

• • Jan 2022 - Present

  Delegating responsibilities and supervising business operationsResolving complaints from customers (i.e on registration details on the software)Generating reports and presenting information to upper-level managers or other parties.Liaise with software developers in solving major issues on software.Automation of NHIS Scheme on the Software.Creation of Client registration details on Software.Mapping each client to the planCreation of coverage for each client.Preparing monthly capitation for both NHIS and Private enrollees.Sending of Capitation advises to provider for both NHIS and Private enrollee.Reconciliation of client onboarded on the core application (Toshfa)Plan customization and adding of benefits to the core application (Toshfa)Preparation of MPR report for the board member. Develop and implement databases, data collection systems, data analytics, and other strategies that optimize statistical efficiency and quality Show less

• • Sep 2021 - Present

  Creating and onboarding of client on Toshfa. Preparing of monthly capitation for both NHIS and Private enrollee.Sending of Capitation advises to provider for both NHIS and Private enrollee.Reconciliation of client onboarded on Toshfa.Plan customisation and adding of benefit on Toshfa

• • Mar 2018 - Oct 2021

• • Jul 2017 - Mar 2018

• • Feb 2015 - Jun 2017



Hygeia HMO

• Nigeria
• Wellness and Fitness Services
• 200 - 300 Employee

• • Jan 2015 - Jan 2015

  • Attracts potential customers by answering product and service questions; suggesting information about other products and services• Updating issues and complains of customer on CRM.• Issuing of pre Authorization code for treatment.• Maintains customer records by updating account information with the use of Customer Service Portal.• Receiving Calls and attending to Customers query.

• • Dec 2013 - Jan 2015



Maxi-pro institute

• • 2012 - 2013

• • 2012 - 2013

• • 2012 - 2013