Mutiara Putri Utami

Guest Experience at Alterstay
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Contact Information
Location
ID
Languages
  • English Professional working proficiency
  • Indonesian Native or bilingual proficiency
  • Spanish Elementary proficiency

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Credentials

  • Service Performed at The World's Biggest 24-hour Book Sale
    The Big Bad Wolf
    May, 2016
    - Sep, 2024
  • Konvensi Nasional Humas Indonesia
    Public Relations Association of Indonesia
    Nov, 2015
    - Sep, 2024
  • Manajemen Komunikasi Jejaring Kehumasan
    Diskominfomas of Jakarta Capital City Government
    Oct, 2015
    - Sep, 2024
  • “ACTION” Asean Community Into Indonesia Talkshow
    -
    Jun, 2015
    - Sep, 2024
  • Level 1 Award in Customer Service
    The City and Guilds of London Institute
    Dec, 2014
    - Sep, 2024
  • Business Education Seminar
    HSBC
    Nov, 2014
    - Sep, 2024
  • Level 1 Certificate in English for Business Communications (EBC)
    The City and Guilds of London Institute
    Oct, 2014
    - Sep, 2024

Experience

    • Indonesia
    • Hospitality
    • 1 - 100 Employee
    • Guest Experience
      • Feb 2023 - Present
    • Germany
    • Individual and Family Services
    • 700 & Above Employee
    • Cultural Exchange Childcare Program | Logroño, La Rioja, Spain
      • Nov 2020 - Nov 2022

      - Provided live-in childcare, supervising children and assisting with transportation and errands. - Enriched children's day-to-day life with fun activities. - Consulted regularly with parents about behaviors, academics and children's needs. - Used arts and crafts to help young children develop motor skills. - Helped children develop positive social abilities and life-long learning skills. - Assisted children with meeting developmentally appropriate cognitive and physical maturity milestones. Show less

    • Malaysia
    • Retail Books and Printed News
    • 1 - 100 Employee
    • Project Executive
      • Sep 2018 - Sep 2020

      - Assisting the Project Delivery team to deliver project activities in accordance with the project plan by providing coordination and administration support including setup, execution, control, reporting of specific project tasks. - Coordinating team meetings, including agenda, minute taking (as appropriate), book rooms, organizing equipment. - Prepare communications and draft content for change initiatives and BAU activities. - Assisting in the approval process for funding requests, invoices etc. Show less

    • Indonesia
    • Events Services
    • 1 - 100 Employee
    • Junior Project Manager
      • Jan 2018 - Sep 2018

      - Developed and presented progress reports, proposals and requirements documentation to update stakeholders on project deliverables. - Assisted in planning and implementation of projects. - Communicated with PM and team regarding project needs, issues and goals to mitigate delays. Located, evaluated and contracted vendors to meet supply needs. - Presented project status updates to clients and collected feedback for review - Developed and presented progress reports, proposals and requirements documentation to update stakeholders on project deliverables. - Assisted in planning and implementation of projects. - Communicated with PM and team regarding project needs, issues and goals to mitigate delays. Located, evaluated and contracted vendors to meet supply needs. - Presented project status updates to clients and collected feedback for review

    • Project Officer
      • Jun 2017 - Dec 2017

      - Monitored progress against deadlines, resolved roadblocks and handled interpersonal issues. - Appraised senior managers of current status, upcoming deadlines and delays with regular project reports. - Presented project status updates to clients and collected feedback for review. - Handled stressful situations professionally and multitasked with ease. - Developed comprehensive and well-researched media lists. - Prepared press materials, including screenshots, documents and press kits. Show less

    • Events Services
    • 300 - 400 Employee
    • Social Media Intern
      • May 2016 - Jul 2016

      - Managed social media channels and content on Facebook, Instagram and Twitter. Tracked and reported on events performance for senior marketing staff. - Planned quick-response content for urgent information and marketing needs. - Managed social media channels and content on Facebook, Instagram and Twitter. Tracked and reported on events performance for senior marketing staff. - Planned quick-response content for urgent information and marketing needs.

    • Public Relations Intern
      • Oct 2015 - Jan 2016

      - Prepared press materials, including screenshots, documents and press kits. - Supported PR team with public campaigns to promote new and existing products such as Jakarta Smart City Apps (Qlue and CROP Jakarta (Cepat Respon Opini Publik). - Supported team with administrative functions, including event coordination - Prepared press materials, including screenshots, documents and press kits. - Supported PR team with public campaigns to promote new and existing products such as Jakarta Smart City Apps (Qlue and CROP Jakarta (Cepat Respon Opini Publik). - Supported team with administrative functions, including event coordination

Education

  • LSPR Communication and Business Institute
    Bachelor's degree, Public Relations/Image Management
    2012 - 2016

Community

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