Sales Process Associate

• Jun 2023 - Present

RESPONSIBILITIES: • Respond to customer inquiries and concerns by live chat, email, and phone. • Process applications and customer documentation according to relevant policies and regulations. •File records and documents of customer interactions and customer satisfaction. •Excellent communication and interpersonal skills. •Proficiency in using online registration software or platforms. •Attention to detail and ability to handle sensitive and confidential information. •Flexibility to work during peak registration periods or events. Show less

Depot logistic officer - QATAR 2022 FIFA WORLD CUP

• Oct 2022 - Dec 2022

• Develop processes to improve manpower allocation. • Evaluate contingency plans for managing incidents or accidents. • Implement improvement initiatives to enhance operations. • Lead recovery actions for incidents or accidents. • Manage staff performance to achieve Key Performance Indicators. • Oversee bus depot security. • Oversee the maintenance of bus depot facilities. • Review Bus Captain dispatch plans to improve bus service route operations. • Review Bus Captain disciplinary issues to determine follow-up actions. • Review bus inspection plans. • Review the effectiveness of operations improvements. • Review traffic movement plans for the bus depot. • Verify the accuracy of reports and investigation outcomes for incidents or accidents. Show less

Graduate Engineering Trainee

• Nov 2021 - Sep 2022

Web support Full-time Dates Employed Nov 2021 Location Mangaluru, Karnataka, India Working at GlowTouch Technologies for the client - Endurance Internal Group (EIG) & Newfold Digital Responsibilities of Web Specialist: • Identify and fix issues related to Domains, Websites, Emails, Manage Linux & Plesk server panel etc. • Worked with SSH terminal to find and monitor the details with respect to server-level related queries/issues. • Worked with external tools like Filezilla, Outlook, Putty, Spam tools, SEO tools, Codegaurd, Google Workspace and multiple CMS applications. • Specialized in Security related products like Sitelock, Codeguard & SSL. Web Hosting Brands - Bluehost India, Bigrock India, HostGator India. Show less

Store Supervisor

• Dec 2020 - Feb 2022

Sales Associate

• Sep 2019 - Sep 2019